hotice Posted October 17, 2016 Share Posted October 17, 2016 Hello, I saw a lot of posts regarding this issue and no solution... I have several products with different carriers. So, if a client selects 2 of those products, then he cannot finish the order: As you can see, the logo and the name of the carrier are not displayed. So, I'm trying to edit the order-carrier.tpl file. I want that, in this case, to display a message instead the table in the picture above. This is how the $option variable looks like: Array ( [carrier_list] => Array ( [31] => Array ( [price_with_tax] => 0 [price_without_tax] => 0 [package_list] => Array ( [0] => 0 ) [product_list] => Array ( [0] => Array ( [id_product_attribute] => 332 [id_product] => 38 [cart_quantity] => 1 [id_shop] => 1 [name] => SmartShip@Home [is_virtual] => 0 [description_short] => <p style="text-align: center;"><strong>Tarife</strong></p><br /><table style="margin-left: auto; margin-right: auto;"><br /><tbody><br /><tr><br /><td style="text-align: center; background-color: #8dcbff;"></td><br /><td style="text-align: center; background-color: #8dcbff;">Produs</td><br /><td style="text-align: center; background-color: #8dcbff;"><strong><span>Tarif (RON)</span></strong></td><br /></tr><br /><tr><br /><td style="text-align: center; background-color: #8dcbff;">1kg</td><br /><td style="text-align: center; background-color: #8dcbff;">SmartShip</td><br /><td style="text-align: center; background-color: #8dcbff;"><strong><span>25.9</span></strong></td><br /></tr><br /><tr><br /><td style="text-align: center; background-color: #8dcbff;">2kg</td><br /><td style="text-align: center; background-color: #8dcbff;">SmartShip</td><br /><td style="text-align: center; background-color: #8dcbff;"><strong><span>30.9</span></strong></td><br /></tr><br /><tr><br /><td style="text-align: center; background-color: #8dcbff;">3kg</td><br /><td style="text-align: center; background-color: #8dcbff;">SmartShip</td><br /><td style="text-align: center; background-color: #8dcbff;"><strong><span>36.9</span></strong></td><br /></tr><br /><tr><br /><td style="text-align: center; background-color: #8dcbff;">4kg</td><br /><td style="text-align: center; background-color: #8dcbff;">SmartShip</td><br /><td style="text-align: center; background-color: #8dcbff;"><strong><span>43.9</span></strong></td><br /></tr><br /><tr><br /><td style="text-align: center; background-color: #8dcbff;">5kg</td><br /><td style="text-align: center; background-color: #8dcbff;">SmartShip</td><br /><td style="text-align: center; background-color: #8dcbff;"><strong><span>51.9</span></strong></td><br /></tr><br /><tr><br /><td style="text-align: center; background-color: #8dcbff;" colspan="3">>5kg se adauga 9,9 ron pentru fiecare kg</td><br /></tr><br /><tr><br /><td style="background-color: #8dcbff;">Ramburs</td><br /><td style="background-color: #8dcbff;" colspan="2">3,9 ron</td><br /></tr><br /></tbody><br /></table><br /><p>Selecteaza greutatea produsului SmartShip de mai jos, in functie de greutatea pe care o estimezi ca o va avea expedierea ta. Mentionam ca in momentul sosirii produselor comandate in depozitul nostru din UK, acestea se cantaresc fizic si volumetric astfel incat sa iti putem furniza greutatea taxabila exacta. Daca aceasta este mai mica sau depaseste greutatea pe care ai estimat-o, vei primi pe e-mail o informare referitoare la diferenta rezultata si factura aferenta. Totul este sub control!</p> [available_now] => [available_later] => [id_category_default] => 14 [id_supplier] => 0 [id_manufacturer] => 0 [on_sale] => 0 [ecotax] => 0.000000 [additional_shipping_cost] => 0.00 [available_for_order] => 1 [price] => 25.9 [active] => 1 [unity] => [unit_price_ratio] => 0.000000 [quantity_available] => 492 [width] => 0.000000 [height] => 0.000000 [depth] => 0.000000 [out_of_stock] => 2 [weight] => 1 [date_add] => 2016-04-05 16:58:23 [date_upd] => 2016-09-17 00:32:54 [quantity] => 1 [link_rewrite] => smartship-home [category] => smartship-comanda-in-uk [unique_id] => 000000003800000003320 [id_address_delivery] => 0 [advanced_stock_management] => 0 [supplier_reference] => [id_customization] => [customization_quantity] => [price_attribute] => 25.900000 [ecotax_attr] => 0.000000 [reference] => SSH [weight_attribute] => 1.000000 [ean13] => [upc] => [minimal_quantity] => 1 [wholesale_price] => 0.000000 [id_image] => 38-38190 [legend] => SmartShip@Home [reduction_type] => 0 [stock_quantity] => 492 [price_without_reduction] => 25.9 [price_with_reduction] => 25.9 [price_with_reduction_without_tax] => 25.9 [total] => 25.9 [total_wt] => 25.9 [price_wt] => 25.9 [reduction_applies] => [quantity_discount_applies] => [allow_oosp] => 1 [features] => Array ( ) [attributes] => Greutate : 1 kg [attributes_small] => 1 kg [rate] => 0 [tax_name] => [warehouse_list] => Array ( [0] => 0 ) [in_stock] => 1 [carrier_list] => Array ( [31] => 31 ) ) ) [instance] => Carrier Object ( [id_reference] => 12 [name] => Urgent Cargus SmartShip [url] => [delay] => Array ( [2] => 7-12 zile ) [active] => 1 [deleted] => 0 [shipping_handling] => 0 [range_behavior] => 0 [is_module] => 1 [is_free] => 1 [shipping_method] => 1 [shipping_external] => 1 [external_module_name] => urgentcargus [need_range] => 1 [position] => 2 [max_width] => 0 [max_height] => 0 [max_depth] => 0 [max_weight] => 0.000000 [grade] => 0 [webserviceParameters:protected] => Array ( [fields] => Array ( [deleted] => Array ( ) [is_module] => Array ( ) [id_tax_rules_group] => Array ( [getter] => getIdTaxRulesGroup [setter] => setTaxRulesGroup [xlink_resource] => Array ( [resourceName] => tax_rule_groups ) ) ) ) [id] => 31 [id_lang:protected] => [id_shop:protected] => 1 [id_shop_list] => [get_shop_from_context:protected] => 1 [table:protected] => carrier [identifier:protected] => id_carrier [fieldsRequired:protected] => Array ( [0] => name [1] => active ) [fieldsSize:protected] => Array ( [name] => 64 [grade] => 1 [external_module_name] => 64 ) [fieldsValidate:protected] => Array ( [name] => isCarrierName [active] => isBool [is_free] => isBool [url] => isAbsoluteUrl [shipping_handling] => isBool [range_behavior] => isBool [shipping_method] => isUnsignedInt [max_width] => isUnsignedInt [max_height] => isUnsignedInt [max_depth] => isUnsignedInt [max_weight] => isFloat [grade] => isUnsignedInt [is_module] => isBool [deleted] => isBool ) [fieldsRequiredLang:protected] => Array ( [0] => delay ) [fieldsSizeLang:protected] => Array ( [delay] => 128 ) [fieldsValidateLang:protected] => Array ( [delay] => isGenericName ) [tables:protected] => Array ( ) [image_dir:protected] => /home/esmartwa/public_html/img/s/ [image_format:protected] => jpg [def:protected] => Array ( [table] => carrier [primary] => id_carrier [multilang] => 1 [multilang_shop] => 1 [fields] => Array ( [id_reference] => Array ( [type] => 1 ) [name] => Array ( [type] => 3 [validate] => isCarrierName [required] => 1 [size] => 64 ) [active] => Array ( [type] => 2 [validate] => isBool [required] => 1 ) [is_free] => Array ( [type] => 2 [validate] => isBool ) [url] => Array ( [type] => 3 [validate] => isAbsoluteUrl ) [shipping_handling] => Array ( [type] => 2 [validate] => isBool ) [shipping_external] => Array ( [type] => 2 ) [range_behavior] => Array ( [type] => 2 [validate] => isBool ) [shipping_method] => Array ( [type] => 1 [validate] => isUnsignedInt ) [max_width] => Array ( [type] => 1 [validate] => isUnsignedInt ) [max_height] => Array ( [type] => 1 [validate] => isUnsignedInt ) [max_depth] => Array ( [type] => 1 [validate] => isUnsignedInt ) [max_weight] => Array ( [type] => 4 [validate] => isFloat ) [grade] => Array ( [type] => 1 [validate] => isUnsignedInt [size] => 1 ) [external_module_name] => Array ( [type] => 3 [size] => 64 ) [is_module] => Array ( [type] => 2 [validate] => isBool ) [need_range] => Array ( [type] => 2 ) [position] => Array ( [type] => 1 ) [deleted] => Array ( [type] => 2 [validate] => isBool ) [delay] => Array ( [type] => 3 [lang] => 1 [validate] => isGenericName [required] => 1 [size] => 128 ) ) [classname] => Carrier [associations] => Array ( [l] => Array ( [type] => 2 [field] => id_carrier [foreign_field] => id_carrier ) ) ) [update_fields:protected] => [force_id] => [id_tax_rules_group] => 0 ) [logo] => /img/s/31.jpg ) [35] => Array ( [price_with_tax] => 19 [price_without_tax] => 19 [package_list] => Array ( [0] => 1 ) [product_list] => Array ( [0] => Array ( [id_product_attribute] => 55964 [id_product] => 10313 [cart_quantity] => 1 [id_shop] => 1 [name] => Steelite Trekker boot S1P (FW63) [is_virtual] => 0 [description_short] => <p>S1 trekker boot in a workwear friendly colour combination of black and grey with thermal plastic rubber labels and closed eyelets.</p> [available_now] => [available_later] => [id_category_default] => 78 [id_supplier] => 3 [id_manufacturer] => 81 [on_sale] => 1 [ecotax] => 0.000000 [additional_shipping_cost] => 0.00 [available_for_order] => 1 [price] => 147.17448 [active] => 1 [unity] => [unit_price_ratio] => 0.000000 [quantity_available] => 500 [width] => 0.000000 [height] => 0.000000 [depth] => 0.000000 [out_of_stock] => 0 [weight] => 0 [date_add] => 2016-08-17 14:57:44 [date_upd] => 2016-09-26 12:37:22 [quantity] => 1 [link_rewrite] => steelitea-trekker-boot-s1p-fw63 [category] => incaltaminte [unique_id] => 000001031300000559640 [id_address_delivery] => 0 [advanced_stock_management] => 0 [supplier_reference] => [id_customization] => [customization_quantity] => [price_attribute] => 0.000000 [ecotax_attr] => 0.000000 [reference] => PW328BLAC7 [weight_attribute] => 0.000000 [ean13] => [upc] => [minimal_quantity] => 1 [wholesale_price] => 0.000000 [id_image] => 10313-52581 [legend] => Steeliteâ„¢ Trekker boot S1P (FW63) [reduction_type] => percentage [stock_quantity] => 500 [price_without_reduction] => 163.5272 [price_with_reduction] => 147.17448 [price_with_reduction_without_tax] => 147.17448 [total] => 147.17 [total_wt] => 147.17 [price_wt] => 147.17448 [reduction_applies] => 1 [quantity_discount_applies] => 1 [allow_oosp] => 0 [features] => Array ( ) [attributes] => Marime : 7, Culoare : Black [attributes_small] => 7, Black [rate] => 0 [tax_name] => [warehouse_list] => Array ( [0] => 0 ) [in_stock] => 1 [carrier_list] => Array ( [35] => 35 ) ) ) [instance] => Carrier Object ( [id_reference] => 18 [name] => Urgent Cargus SmartyShop [url] => [delay] => Array ( [2] => 7-12 zile ) [active] => 1 [deleted] => 0 [shipping_handling] => 0 [range_behavior] => 0 [is_module] => 0 [is_free] => 0 [shipping_method] => 2 [shipping_external] => 0 [external_module_name] => [need_range] => 0 [position] => 3 [max_width] => 0 [max_height] => 0 [max_depth] => 0 [max_weight] => 0.000000 [grade] => 0 [webserviceParameters:protected] => Array ( [fields] => Array ( [deleted] => Array ( ) [is_module] => Array ( ) [id_tax_rules_group] => Array ( [getter] => getIdTaxRulesGroup [setter] => setTaxRulesGroup [xlink_resource] => Array ( [resourceName] => tax_rule_groups ) ) ) ) [id] => 35 [id_lang:protected] => [id_shop:protected] => 1 [id_shop_list] => [get_shop_from_context:protected] => 1 [table:protected] => carrier [identifier:protected] => id_carrier [fieldsRequired:protected] => Array ( [0] => name [1] => active ) [fieldsSize:protected] => Array ( [name] => 64 [grade] => 1 [external_module_name] => 64 ) [fieldsValidate:protected] => Array ( [name] => isCarrierName [active] => isBool [is_free] => isBool [url] => isAbsoluteUrl [shipping_handling] => isBool [range_behavior] => isBool [shipping_method] => isUnsignedInt [max_width] => isUnsignedInt [max_height] => isUnsignedInt [max_depth] => isUnsignedInt [max_weight] => isFloat [grade] => isUnsignedInt [is_module] => isBool [deleted] => isBool ) [fieldsRequiredLang:protected] => Array ( [0] => delay ) [fieldsSizeLang:protected] => Array ( [delay] => 128 ) [fieldsValidateLang:protected] => Array ( [delay] => isGenericName ) [tables:protected] => Array ( ) [image_dir:protected] => /home/esmartwa/public_html/img/s/ [image_format:protected] => jpg [def:protected] => Array ( [table] => carrier [primary] => id_carrier [multilang] => 1 [multilang_shop] => 1 [fields] => Array ( [id_reference] => Array ( [type] => 1 ) [name] => Array ( [type] => 3 [validate] => isCarrierName [required] => 1 [size] => 64 ) [active] => Array ( [type] => 2 [validate] => isBool [required] => 1 ) [is_free] => Array ( [type] => 2 [validate] => isBool ) [url] => Array ( [type] => 3 [validate] => isAbsoluteUrl ) [shipping_handling] => Array ( [type] => 2 [validate] => isBool ) [shipping_external] => Array ( [type] => 2 ) [range_behavior] => Array ( [type] => 2 [validate] => isBool ) [shipping_method] => Array ( [type] => 1 [validate] => isUnsignedInt ) [max_width] => Array ( [type] => 1 [validate] => isUnsignedInt ) [max_height] => Array ( [type] => 1 [validate] => isUnsignedInt ) [max_depth] => Array ( [type] => 1 [validate] => isUnsignedInt ) [max_weight] => Array ( [type] => 4 [validate] => isFloat ) [grade] => Array ( [type] => 1 [validate] => isUnsignedInt [size] => 1 ) [external_module_name] => Array ( [type] => 3 [size] => 64 ) [is_module] => Array ( [type] => 2 [validate] => isBool ) [need_range] => Array ( [type] => 2 ) [position] => Array ( [type] => 1 ) [deleted] => Array ( [type] => 2 [validate] => isBool ) [delay] => Array ( [type] => 3 [lang] => 1 [validate] => isGenericName [required] => 1 [size] => 128 ) ) [classname] => Carrier [associations] => Array ( [l] => Array ( [type] => 2 [field] => id_carrier [foreign_field] => id_carrier ) ) ) [update_fields:protected] => [force_id] => [id_tax_rules_group] => 0 ) [logo] => /img/s/35.jpg ) ) [is_best_price] => 1 [is_best_grade] => 1 [unique_carrier] => [total_price_with_tax] => 19 [total_price_without_tax] => 19 [is_free] => [position] => 2.5 ) 1 Can anybody please help me with this? Thanks! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted October 17, 2016 Share Posted October 17, 2016 why can they not complete checkout, ps will combine shipping as displayed when there is different shipping related to product level shipping association. Link to comment Share on other sites More sharing options...
hotice Posted October 17, 2016 Author Share Posted October 17, 2016 why can they not complete checkout, ps will combine shipping as displayed when there is different shipping related to product level shipping association. They can complete the checkout, but the process seems not to work as desired... Let me explain. I have 2 products and 2 carriers: - product 1 - price: 1700 RON - Carrier 1 - product 2 - price 50 RON - Carrier 2 - Carrier 1 - cart price from 0 to 150 -> 19 RON - cart price from 150 to 99999 -> 0 RON - delivery time: 7-10 days - Carrier 2 - cart price from 0 to 200 -> 14 RON - cart price from 200 to 99999 -> 0 RON - delivery time: 1-2 days So, if a customer buys only product 1, he will get free shipping and it will be informed that the transit time is 7 to 10 days. If he buys only product 2, he will have to pay for shipping 14 RON and he will be informed that the transit time is 1 to 2 days. But, if he buys both products, he will have to pay 16 RON (i think this is the average between the 2 shipping fees) and he gets no information about the transit time. Instead, because of the big amount of the order, he should get free shipping and and info for the transit time on each product... To avoid this, I want that in this scenario, to block user to complete the checkout and, instead of displaying that "average shipping cost", I want to show an alert message, asking him not to combine those 2 products. Cheers! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted October 17, 2016 Share Posted October 17, 2016 (edited) They can complete the checkout, but the process seems not to work as desired... Let me explain. I have 2 products and 2 carriers: - product 1 - price: 1700 RON - Carrier 1 - product 2 - price 50 RON - Carrier 2 - Carrier 1 - cart price from 0 to 150 -> 19 RON - cart price from 150 to 99999 -> 0 RON - delivery time: 7-10 days - Carrier 2 - cart price from 0 to 200 -> 14 RON - cart price from 200 to 99999 -> 0 RON - delivery time: 1-2 days So, if a customer buys only product 1, he will get free shipping and it will be informed that the transit time is 7 to 10 days. If he buys only product 2, he will have to pay for shipping 14 RON and he will be informed that the transit time is 1 to 2 days. But, if he buys both products, he will have to pay 16 RON (i think this is the average between the 2 shipping fees) and he gets no information about the transit time. Instead, because of the big amount of the order, he should get free shipping and and info for the transit time on each product... To avoid this, I want that in this scenario, to block user to complete the checkout and, instead of displaying that "average shipping cost", I want to show an alert message, asking him not to combine those 2 products. Cheers! when the visitors add two products to cart, and because you have at least one product level shipping association, the only thing that is confusing you is that at checkout the shipping is combined, i.e. free/paid. Now it does not display combined shipping 'carriers'. We are in process of solving product level shipping as we have for by country level shipping, and that is why I am happy to participate in this topic. Please also review: https://1617.prestaheroes.com/ see navbar for shipping localization. Edited October 17, 2016 by El Patron (see edit history) Link to comment Share on other sites More sharing options...
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