Jump to content

Can't seem to upgrade to 1.5.2.0 to 1.6.x


Recommended Posts

We've been trying to update our PrestaShop site for about two days straight now, here's what we've tried:

  1. Installing the 1-Click Upgrade - Autoupgrade add-on (in our module list, version 1.6.7, a hand pointer with a circular green arrow icon). Clicking on Install yields a "Module not found" error.
  2. SSH'ing into the server reveals that, in the modules folder, there is an autoupgrade folder, that only contains translations/de.php (no other files or directories whatsoever).
  3. Downloaded the autoupgrade module from the PrestaShop Addons Store and tried to use the Add New Module button to get it on the server. Claims the archive is corrupted.
  4. Unzipped the module and zipped the contents of the autoupgrade folder instead of the folder itself, then tried the Add New Module button again. Says that module was downloaded successfully, but clicking on Install yields the same "Module not found" error. Searching for "upgrade" only shows the version that was already there, with the green icon.
  5. Unzipped the module again and just FTP'd it over to the server's module/autoupgrade folder. Noticed that the icon changed to the grey and pink one, and that the title has lost the "- Autoupgrade" part, though. Clicked on install, and receive another error: "Can't write in [PS root dir]/backoffice/autoupgrade directory"
  6. Check the permissions to see that the whole thing is set to 755. Change backoffice/autoupgrade to 777 and try again. Receive message stating that the module has installed correctly.
  7. Go to Advanced Settings > 1-Click Upgrade, and receive a blank page accompanied by a 500 error.

After all of this, we restored the server that we were trying to update to the snapshot we took before the whole process, so the state of things is as it was just before we tried all of this. We have a test server and clean snapshots to return to, so we can experiment to see what will work before applying it on the production server.

 

Any insight or directions for us to go in will be appreciated. Thank you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...