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Store no longer working

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Our store has stopped working and Prestashop say they no longer issue SSL Certificates, which results in our whole store being down. Prestashop has no contact details to contact them for assistance. Please can someone help with advice as our store has now been down a few weeks.

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YHes they no longer isse SSL, move tour store to no-ssl or (i think it's the better solution) move to dedicated host (or host with ssl)...

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