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Shipping costs become 0 for no reason

Katia Smet

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Our webshop is online since 1 September 2016. We tested everything and it went all good, right settings etc.


Now the shipping costs have been set to 0 for 2 times in a row. In the order-history you can see that it was set up right except for the last order. Could this be a Prestashop bug? I tested this again when I changed the shipping costs to the right price and nothing changed.


Or is it possible that somebody hacked into the website? How can I see this? 




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