stev_nima Posted September 27, 2016 Share Posted September 27, 2016 Hi, I have encountered a very strange situation. A customer ordered 5 products, and in the order in the backoffice I can only see 3 of them, but the total value is of all 5. The customer paid trough paypal and in paypal all 5 products appear as the cart description. Also, if I check the Shopping Cart history I can find the customer's cart with all 5 products in them. The customer did not issue any return for any of the products. Can anyone point to a possible source of the problem. I have attached a screenshot with the order details and the shopping cart. Thank you in advance Link to comment Share on other sites More sharing options...
vekia Posted September 27, 2016 Share Posted September 27, 2016 hello, - this problem occurs from time to time? - are you able to verify ps_order_detail table in database, does it contain full list of ordered products? Link to comment Share on other sites More sharing options...
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