All customer order address details missing after upgrade to 1.6.1.7

[Oracle99]

Hello,

 

I'm hoping someone can help.

I recently upgraded my site to 1.6.1.7 and have now noticed an issue in the displaying of all customer addresses.

I have noticed the customer address is missing from the pdf invoice and delivery (there is simply a blank space where the address previously showed).

The address details are also missing from the order page where they previously appeared next to the mini map feature.

Has anyone else had this issue and if so does anyone know of a fix?

All was fine on my previous install of prestashop 1.6.1.5

Kind Regards,

John

 

[Knowband Plugins]

Have you checked if the data has actually lost during the upgrade? Or this is just a minor issue with order address mapping.

 

FYI, all the addresses are stored in ps_address (DB table), you can check the same in order to find the issue.

[Oracle99]

Hi,

Thank you for your reply.

I can see all the data is there within the ps_address (DB table). The customers can enter their addresses into the data entry forms but after saving they then cannot see the data they have entered.

I presume that all of these problems are linked together somehow.

I will attach some images to this message so you can see what I mean...

Image 1) you could normally see the address details shown on these pages, they are now blank after updating and saving the address data.

Image 2) would normally show the address details next to the mini map. The area I have blanked out in red is the only area I can see the customer order address.

The addresses are also not shown on invoices and delivery slips printed. There is just a blank space where the addresses would normally be.

Any help is much appreciated.

 

 

[boneylee]

Hi 

Are you fixed? I got same problem.