Jump to content

1 cent issue with invoices


HAIRWEBSHOP

Recommended Posts

  • 1 month later...

We're still dealing with this problem, can someone please help us solve this?

So it's always 1 Cent of? So the calculation is wrong? The first thing that comes to my mind is that you're rounding on the total. Preferences -> General-> Round Type

 

Whats the setting there?

Edited by jetway (see edit history)
Link to comment
Share on other sites

Hello jetway, and thank you kindly for your reply.

 

Yes it's always one cent off, a customer made us aware of the problem.
At first, we were sure it was an error in the customers calculations.
 

I left the settings on default.

 

Round mode :"Round up away from zero when it is half way there"
Round Type :"Round on each line"
Numer of decimals :"2"
Link to comment
Share on other sites

Aloha,

 

this may be a long shot, but what about the prices you have for your products? Could there be a rounding error lurking there? for example, instead of $29.990000, could there be $29.990010 or some such? Alternatively, are you applying any discounts? Maybe there is something in there???

 

What version of Prestashop are you using?

 

best, Tim

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...