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Taxes showing on windows but not on mac same with shipping fees

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We are all set with our online store but stumbled on this problem when we noticed that taxes (24%) and shipping fees that are created with my windows computer show correctly on my laptop but doesn´t show at all on my business partners mac. Everything in back office are exactly the same on our computers and I tried making a new tax rule with her mac in case it would help but nothing. The same with shipping fees they show normally on mine but but when we check the store with her mac it shows zero taxes and zero shipping fees?


If anyone has any clue then please help, we are starting to get desperate since we have to open the store asap!


Thank you in advance



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  • 2 weeks later...



If you are using Prestashop 1.6.1 then there is a setting in localisations which determines the users demographics based on the browser.


(see screenshot attached), turning this OFF may correct the issue.


Hope this helps...




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