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Atos Sips issue when facing a payment error


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I'm having an issue with Atos Sips addon. When i have a "Customer has exceeded max tries for its card number" it gives payment error but few minutes later the order is shown as validated order.


I have got Atos on phone today but they told me everyting were right on their side (= payment error), and the problem should come from atos addon by prestashop. Maybe facing a missconfiguration.


PS :

Atos Sips: 2.9.23


Any help would be appreciated.




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