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Credit slip bugs


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I have problems with my first credit slip on PS in the table id_order_slip has value 1 but in the pdf the value is NC000000. The customer has no taxes but in the slip the taxes bos is filled with my default taxes. My customer is Russian and he wrote his name and address in cyrillic characters and in the pds they are replaced by question marks. How can i solve these problems?
Thanks in advance.

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