CYHC Posted July 19, 2016 Share Posted July 19, 2016 Hi everyone, i just found that all my categories deleted by itself and i couldn't find a way to bring it back. Please kindly advise me.. Thank you very much. My prestar version is 1.6.0.9 Link to comment Share on other sites More sharing options...
selectshop.at Posted July 19, 2016 Share Posted July 19, 2016 Do you have security back-ups of your database ? If yes you/your provider should restore the latest one where the category were still available. Link to comment Share on other sites More sharing options...
CYHC Posted July 19, 2016 Author Share Posted July 19, 2016 Let me check with my provider. But is there anyway i can do it myself who has no developer backgrounds? As like Uninstall and reinstall kinda thing?? Link to comment Share on other sites More sharing options...
selectshop.at Posted July 19, 2016 Share Posted July 19, 2016 Categories are not available in front-office or also on back-office ? On back-office means: they are deleted or they are disabled. If disabled you can enabled them again, if not available, restore of database. If not available: add them again as added before manually or by csv. If you have an csv and imported the categories, than you can try to re-import this csv. Link to comment Share on other sites More sharing options...
CYHC Posted July 20, 2016 Author Share Posted July 20, 2016 The issue was that the server disabled our database. Enabled it back and it was all back to normal. Thank you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now