Repeated Cart Error in Logs - Cart cannot be loaded or an order has already been placed using ...

[Denver Prophit Jr.]

Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart

I see this 2 to 3 dozen times a week. What causes this?

 

PS 1.6.1.5

suPHP 5.6

Edited July 7, 2016 by Denver Prophit Jr. (see edit history)

[NemoPS]

It's usually caused by the order page being refreshed while validating

[lqlc]

I have the same error and i have no clue how to fix this...

 

NemoPS can you give me more details about the page refreshed?

 

This came out of nowhere.... the orders where placed without problems a week ago... what a nightmare

 

 

Please, if someone has any info about this, would be amazing

[Kaprylo]

Hi !

 

Did you get it to work ? haveing the same problem.

 

Best regards

[artelomano]

nobody?

[MARK-APP.com]

Hi There,

 

I had the same problem with the PrestaShop webshop of a customer from me en I found the fix.

 

The problem is that the id_cart is already used in the orders table in the column id_cart. So you have a duplicated id_cart, so automatically the cart will be cleared by PrestaShop.

 

To fix this:

 

- Check in the orders table what the highest id_cart is. For example 10045.

- Do an update to your database by resetting the Auto-increment value of the cart table to 10045 + 1 by executing this query :  ALTER TABLE `ps_cart` AUTO_INCREMENT = 10046;

 

PS: ps_ in the query should be changed with your store database prefix

 

Now the problem should be fixed.

 

Good luck for you all!!

[امیر]

hi

i has this error but i an not fix it