Product comment/review - Broken markup

[USB83]

Hello,

 

I have a problem with the product comment form that lets customers review products.

The little stars are messy as shown in this screenshot : 

 

I installed a fresh prestashop locally to compare and there are differences in the markup :

 

The broken one : 

<ul id="criterions_list">
  <li>
    <label>Quality:</label>
      <div class="star_content">
          <div class="radio"><span><input type="hidden" name="criterion[1]" value="4">
          <div class="cancel"><a title="Cancel Rating"></a></div>
          <div class="star"><a title="1">1</a></div></span></div>
          <div class="radio"><span><div class="star"><a title="2">2</a></div></span></div>
          <div class="radio"><span><div class="star"><a title="3">3</a></div></span></div>
          <div class="radio"><span class="checked"><div class="star star_on"><a title="4">4</a></div></span></div>
          <div class="radio"><span><div class="star"><a title="5">5</a></div></span></div>
      </div>
    <div class="clearfix"></div>
  </li>
</ul>

The working :

<ul id="criterions_list">
  <li>
    <label>Quality:</label>
      <div class="star_content">
      <input type="hidden" name="criterion[1]" value="3">
      <div class="cancel"><a title="Cancel Rating"></a></div>
      <div class="star star_on"><a title="1">1</a></div>
      <div class="star star_on"><a title="2">2</a></div>
      <div class="star star_on"><a title="3">3</a></div>
      <div class="star"><a title="4">4</a></div>
      <div class="star"><a title="5">5</a></div>
    </div>

    <div class="clearfix"></div>
  </li>
</ul>

It is weird because i removed the products comment module and replaced it with the one from the fresh installation and i'm still having this problem.

 

Any ideas on how to fix this ?

 

Thanks a lot !

 

sdsd

[rocky]

So you've updated the Product Comments module, but the old code is still displayed? Have you tried going to Advanced Parameters > Performance and clicking the "Clear cache" button?

[USB83]

So you've updated the Product Comments module, but the old code is still displayed? Have you tried going to Advanced Parameters > Performance and clicking the "Clear cache" button?

 

Thank you for your time

Yes, i cleared the cache and the old code is still displayed.

 

Apart from the products comment module, do you think another module takes part in outputting this code and messes things up ?

[rocky]

If you're using "Force compile" and clearing the cache isn't working, there must be something seriously wrong. You could try manually deleting the cache/smarty/cache and cache/smarty/compile subdirectories.

 

The only difference in the code seems to be the stars being wrapped in radio classes. I suppose it's possible there's a third-party module doing this. It's hard to know for sure.

[MrC8]

Hi,

well we finaly found someone who get the same mistake ! we are not alone

We use the 1.6.1.6 with the default-bootstrap theme and the stars in the popup are like on the screenshot.

 

We have spent hours to find where the problems was... the only way we found to resolve this bug is :

 

in themes/default-bootstrap/modules/productcomments/productcomments.tpl find all :

<input class="star not_uniform" type="radio" name="criterion[{$criterion.id_product_comment_criterion|round}]" value="1" />

change the type like :

<input class="star not_uniform" type="star" name="criterion[{$criterion.id_product_comment_criterion|round}]" value="1" />

I know this is not a valid html element but it makes the output class working... and this is the only way we resolved this bug..

 

If someone has a better idea

 

EDIT !!!!

 

Problem comes from uniform plugin... don't do the modification above. Finally you just have to deactivate it in your-theme/js/module/productcomments/productcomments.js

 

at the end of file add :

(function($) {
	$.fn.uniform = function() {
		return this;
	}
;})(jQuery);

Edited September 9, 2016 by MrC8 (see edit history)

[TiaNex Shopping]

 

Hi,

well we finaly found someone who get the same mistake ! we are not alone

We use the 1.6.1.6 with the default-bootstrap theme and the stars in the popup are like on the screenshot.

 

We have spent hours to find where the problems was... the only way we found to resolve this bug is :

 

in themes/default-bootstrap/modules/productcomments/productcomments.tpl find all :

<input class="star not_uniform" type="radio" name="criterion[{$criterion.id_product_comment_criterion|round}]" value="1" />

change the type like :

<input class="star not_uniform" type="star" name="criterion[{$criterion.id_product_comment_criterion|round}]" value="1" />

I know this is not a valid html element but it makes the output class working... and this is the only way we resolved this bug..

 

If someone has a better idea

 

EDIT !!!!

 

Problem comes from uniform plugin... don't do the modification above. Finally you just have to deactivate it in your-theme/js/module/productcomments/productcomments.js

 

at the end of file add :

(function($) {
	$.fn.uniform = function() {
		return this;
	}
;})(jQuery);

thank you,it works and save much time,