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ixman2000

I have not received an activation link

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I have created a user on the Addons page a few days ago. An activation link I have not received. Also the Spam Folder no mail arrived. I have repeatedly requested the activation link again. Without success. Are there any known problems?

 

Best regards Carsten P.

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Same here. Me address is receiving emails, just not from Prestashop.

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it looks like spam filtering,

as always - it is the best to contact with prestashop - i suggest to use chat service available on addons marketplace :)

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Thanks, I've been in touch but the support person was useless. He insisted that I didn't have an account with addons.prestashop.com. When I submitted the registration form just now - for the third time - the webpage stated that:  "An account is already registered with this e-mail, please fill in the password or request a new one."

 

I'm deeply unimpressed with Prestashop at  the moment. Also, why the hell do we have to register separately for addons.prestashop.com? That seems daft to me.

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Just had another chat session. The customer support said they will manually activate my account. Apparently there's a problem with the mail provider.

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