Can't import prestashop csv example

[ChristianGiupponi]

I have tried to import customer csv example downloaded from the cms but when I try to import I get:

 

 

 

1. [email protected] (ID: 2) non può essere salvata
2. Property Customer->lastname is empty
3. [email protected] (ID: 3) non può essere salvata
4. [email protected] (ID: 4) non può essere salvata
5. [email protected] (ID: 5) non può essere salvata
6. [email protected] (ID: 6) non può essere salvata
7. [email protected] (ID: 7) non può essere salvata
8. [email protected] (ID: 8) non può essere salvata
9. [email protected] (ID: 9) non può essere salvata

 

which means that it can't be saved.

Mine is a fresh installation of the cms, how is this possibile? There is a bug with the csv import?

[moonlight.sonata]

I have solution for you.

 

First you should export your Prestashop database to CSV files, after that you open Customers table (CSV file) by Excel program then fill your data into this CSV file.

 

Now you should convert these CSV to sql file then restore to your Prestashop.

 

Good luck