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Slow Prestashop and Admin pages not properly loading



Slow Prestashop and Admin pages not properly loading

If this is posted in the wrong category, please move to the right one.

I have Prestashop Cloud.  It is very slow - has anyone else noticed this?  It does not seem like a Commercial or Business website as it is too slow - internet speed of around early 2000s. Compared with other ecommerce sites, it is too slow.
Is there a problem with my new site or just a problem with Prestashop Cloud.

Also, pages are not correctly loading in my Admin panel. For example, on my Orders page, details of Customer Payments do not load properly - which means I can't register or save customer payments!

Please help! I contacted Support but they basically didn't help! And used up one of my tickets.

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