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Can't get pass Shipping page when making an order


saniaja

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Hi,

I have 100% ready and set up online shop and I'm stuck with this issue that my clients are facing..

 

When people placing an order they are following five step order page. They successfully passing though Summary - Sign In - Address to Shipping pages in shopping cart.. but, upon selection preferred shipping option and clicking "Continue" the page loads same page again.. Shipping > Continue > Shipping > Continue > Shipping... people can't get pass Shipping page to Payment..

 

Any suggestions?

 

Prestashop v1.6.0.14 

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