dirk.j.herrmann Posted April 30, 2016 Share Posted April 30, 2016 Hi everyone, I cannot figure out a 500 Internal Server Error which is caused when visiting some of my product pages and categories. I have the error reporting on and I receive this errro: 016 13:08:04 Turkey] PHP Notice: Undefined index: time in /home/u6283082/public_html/cache/smarty/compile/09/73/bd/0973bdd6f061ba02f380032c37da68770c301c3a.file.pspagebuilder.tpl.php on line 31 I have turned off all smarty caches, cleared them, deleted them from FTP and everything else. I cheched the tpl and cannot figure out why some product pages and categories link does't work. only a couple are effected. anyone has any clue? Thank Dirk Link to comment Share on other sites More sharing options...
endriu107 Posted April 30, 2016 Share Posted April 30, 2016 Maybe those not working pages use some additional module? File pspagebuilder.tpl is from module? If yes try turn off this module and check if its help. Link to comment Share on other sites More sharing options...
dirk.j.herrmann Posted May 2, 2016 Author Share Posted May 2, 2016 Thank for the reply. I turned off the module and changed back to original theme, but the problem persists. I asked the theme developer and he can't find anything wrong either. My host says as well that all on the server looks normal and should be an extension... Not sure what to do know and I don't even know how long the problem has been around. Link to comment Share on other sites More sharing options...
tuk66 Posted May 2, 2016 Share Posted May 2, 2016 500 Internal Server Error is not related to that PHP Notice. It must be something else. Link to comment Share on other sites More sharing options...
vekia Posted May 2, 2016 Share Posted May 2, 2016 i think that your hosting account works in some kind of safe mode, and because of this all fatal errors are hidden in this case - do you have an access to php "error log" file? Link to comment Share on other sites More sharing options...
dirk.j.herrmann Posted May 4, 2016 Author Share Posted May 4, 2016 Thanks for your help so far ! This is what I get now: [04-May-2016 00:20:48 Turkey] PHP Warning: mcrypt_decrypt(): The IV parameter must be as long as the blocksize in /home/u6283082/public_html/classes/Rijndael.php on line 68 [04-May-2016 00:20:48 Turkey] PHP Warning: mcrypt_decrypt(): The IV parameter must be as long as the blocksize in /home/u6283082/public_html/classes/Rijndael.php on line 68 Link to comment Share on other sites More sharing options...
tuk66 Posted May 4, 2016 Share Posted May 4, 2016 Still, PHP Warning doesn't cause 500 Internal Server Error. Link to comment Share on other sites More sharing options...
ernexus Posted May 4, 2016 Share Posted May 4, 2016 You could try to look into your website log files. If 500 error does not show any fatal errors. Link to comment Share on other sites More sharing options...
dirk.j.herrmann Posted May 13, 2016 Author Share Posted May 13, 2016 Thanks everyone for your help ! As I couldn't figure it out and it wasn't effecting all products/categories, I created new ones and so far the error hasn't reoccured ! Dirk Link to comment Share on other sites More sharing options...
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