MarvinBrewer Posted April 8, 2016 Share Posted April 8, 2016 I can't get paypal to work getting this error We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com. Link to comment Share on other sites More sharing options...
MarvinBrewer Posted April 8, 2016 Author Share Posted April 8, 2016 I think the problem is my prestashop email doesn't match my paypal email how do I change my prestashop email address please help Link to comment Share on other sites More sharing options...
Rolige Posted April 8, 2016 Share Posted April 8, 2016 I think the cause could be the information you have submitted in the PayPal module configuration 1 Link to comment Share on other sites More sharing options...
MarvinBrewer Posted April 8, 2016 Author Share Posted April 8, 2016 I checked my paypal credentials and tried with 2 different accounts and it still gets the same error Link to comment Share on other sites More sharing options...
Rolige Posted April 8, 2016 Share Posted April 8, 2016 Which module are you using?, My recommendation is this: http://addons.prestashop.com/en/1748-paypal.html paypalusa and paypalmx have several errors. 1 Link to comment Share on other sites More sharing options...
MarvinBrewer Posted April 8, 2016 Author Share Posted April 8, 2016 thanks for the help when I try to install that module it reports that it's not compatible with my country USA should I install any way? Link to comment Share on other sites More sharing options...
MarvinBrewer Posted April 9, 2016 Author Share Posted April 9, 2016 I had to use express setup option the regular one wouldn't work Big Thanks to all that helped Link to comment Share on other sites More sharing options...
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