samir2u Posted March 29, 2016 Share Posted March 29, 2016 I am facing an issue where when i type my domain name address it fails to go to my prestashop store and open. The error message is in the image attached. could someone help.. thanks samir Link to comment Share on other sites More sharing options...
presta.show Posted March 29, 2016 Share Posted March 29, 2016 Do you have one Prestashop installation? See https://www.prestashop.com/forums/topic/227619-aaargh-this-web-page-has-a-redirect-loop/ Link to comment Share on other sites More sharing options...
samir2u Posted March 29, 2016 Author Share Posted March 29, 2016 Hi Kaifsoup, Thanks for your reply. Well after checking the threads my redirect loop has stopped once i adjusted the Redirect to the canonical URL in the preferences. However the store is still not opening as a proper view only as text view... Link to comment Share on other sites More sharing options...
bellini13 Posted March 29, 2016 Share Posted March 29, 2016 Does your back office "admin" URL work properly? Link to comment Share on other sites More sharing options...
presta.show Posted March 29, 2016 Share Posted March 29, 2016 check in back office: Preferences > SEO & URL > base URI if your shop is under http://example.com/mystore/ base URI = /mystore/ Link to comment Share on other sites More sharing options...
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