jt49411 Posted March 15, 2016 Share Posted March 15, 2016 (edited) Hi, I purchased the module M4 PDF Extensions and tried to install it. The error message says : Unable to install override: directory /homez.106/pfrxxxxxxx/www//override/classes/pdf not writable (pfr xxxxxxx is the unique ID of my store on PrestaShop Cloud) Anything I can do to fix this problem or does PrestaShop staff need to fix this. Thanks in advance for your help. Best regards / Bien cordialement, Jan Edited March 15, 2016 by jt49411 (see edit history) Link to comment Share on other sites More sharing options...
0 jt49411 Posted March 16, 2016 Author Share Posted March 16, 2016 Hi, thanks for your reply. I have contacted the developer who told me that only PrestaShop should be able to help me. Hence, I logged a support ticket. I hope PrestaShop will reply to it soon... Link to comment Share on other sites More sharing options...
0 bellini13 Posted March 15, 2016 Share Posted March 15, 2016 Have you tried to use an FTP client to change the permission of the specified folder? You might also try to contact the author of the module to confirm it will work on the cloud. Link to comment Share on other sites More sharing options...
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jt49411
Hi,
I purchased the module M4 PDF Extensions and tried to install it.
The error message says : Unable to install override: directory /homez.106/pfrxxxxxxx/www//override/classes/pdf not writable
(pfr xxxxxxx is the unique ID of my store on PrestaShop Cloud)
Anything I can do to fix this problem or does PrestaShop staff need to fix this.
Thanks in advance for your help.
Best regards / Bien cordialement,
Jan
Edited by jt49411 (see edit history)Link to comment
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