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saavedrajj

An Error Occurred While Changing Order Status, Or We Were Unable To Send An Email To The Customer

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Hi there.

 

Prestashop 1.6.1.0

 

Everytime I try to update an order status I get this error:
"An error occurred while changing order status, or we were unable to send an email to the customer."

The status is changed but the email is not sent to the buyer.

Any ideas on what's happening?

Cheers

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I have the same problem too.. If PHP mail() function is not enabled, so we cannot sent email update order status to customer.

I have tried send email by setting my mail server, but still error..

 

Have any idea for this error? Thanks before

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Go to 
Advanced Parameters>E-mail 

Scroll down almost to the bottom of the screen and check the box that says Use PHP's mail() function (recommended; works in most cases)

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