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Payment Modules Not Working (Hipay & Bank Transfer)


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Hello, After a module update (PS 1.6.3) my payment buttons just vanished and the message "no payment module installed" appeared. This happened just befor christmas and all the time I am trying to get it to work again , but no result.

Neither Hipay support nor tech admin have been able to get it working again. (all settings of the module are ok , just not working) This is going on for over a month now and I'm desperate.

Can anyone help?

Cheers,

Mike

 

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  • 1 month later...

After having several people a.o. Hipay dev having a look at it , it seems there is an error in Prestashop. Her's what they say:

 

"There is a problem in the instalation of Prestashop, it seems that the HOOK_PAYMENT doesn't work and it is mandatory to display payment methods.

Please see this log :

[error] [pid 2635] mod_proxy_fcgi.c(745): [client 46.182.41.35:46314] AH01071: Got error 'PHP message: PHP Notice: Undefined index: weight_attribute in /data/sites/web/doccadocom/www/classes/Carrier.php on line 1389\nPHP message: PHP Notice: Undefined index: weight_attribute in /data/sites/web/doccadocom/www/classes/Carrier.php on line 1389\nPHP message: PHP Notice: Undefined index: weight_attribute in /data/sites/web/doccadocom/www/classes/Carrier.php on line 1389\nPHP message: PHP Notice: Undefined index: HOOK_PAYMENT in /data/sites/web/doccadocom/www/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code on line 122\nPHP message: PHP Notice: Trying to get property of non-object in /data/sites/web/doccadocom/www/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code on line 122\n' "

 

Any suggestions on how to fix this?

 

 

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  • 5 months later...

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