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Sylvain CM

Changing Mail Or Deleting Account

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Changing your email

 

In order to change your email, follow this:
 
- Send a mail to social@prestashop.com ;
- Add inside your full name, your current mail, the new mail ;
- To confirm your identity (ie that you are the owner of the account), you must send us your current password ;
- If the info you provided were legit, we will change your email ;
- As soon as we send you a response confirming the change, you must change your current password.
 
Please note: as this point, only users without a PrestaShop Cloud store are eligible.
 
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Deleting your account
 
In order to delete your account, follow this:
 
- Send a mail to social@prestashop.com ;
- Add inside your full name, your current mail ;
- To confirm your identity (ie that you are the owner of the account), you must send us your current password ;
- If the info you provided were legit, we will delete your account ;
- We won't be able to give you feedback about this, so watch out - this is definitive.
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