[Solved] Customer View --> Purchased Products

[Guest]

Hi everyone,

 

For some odd reason for some customers in the customer views I can see the product combinations under "purchased products" section but for some customers it just shows the product name. This is true for the same products for different customers. Sometimes the combinations are showing up and sometimes not.

 

Any ideas?

Edited January 25, 2016 by Guest (see edit history)

[Guest]

Solved it by changing order status to valid order. The combinations won't show unless the order is considered valid. Watch out for custom order statuses.