Help can't logon to admin

[johnson]

Hi everyone,
Please i just need your helps in this problem. whenever i try to logon to back office i got this error. i have call my domain hosting and they could not help saying there server setting is global. i attached a log file and hereonder is the error report i got.

thanks for your help.

FastCGI Error
The FastCGI Handler was unable to process the request.
--------------------------------------------------------------------------------

Error Details:

The FastCGI process exceeded configured activity timeout
Error Number: 258 (0x80070102).
Error Description: The wait operation timed out.
HTTP Error 500 - Server Error.
Internet Information Services (IIS)

log file.txt

[Unsought_]

did you try several browsers ?

safari / firefox ...

[patosmercado]

FastCGI Error

The FastCGI Handler was unable to process the request.

Error Details:

• The FastCGI process exceeded configured activity timeout
• Error Number: 258 (0x80070102).
• Error Description: The wait operation timed out.

HTTP Error 500 - Server Error.

Internet Information Services (IIS)

 

HELP PLEASE