gapetrov Posted January 16, 2016 Share Posted January 16, 2016 Hey, what's happening? My store torbabilki.com (torbabilki.pswebshop.com) disappeared. What's the problem? My store was active and i have never received any warning it would be deleted. Please tell me what is going on. Link to comment Share on other sites More sharing options...
0 bizoon Posted January 16, 2016 Share Posted January 16, 2016 same here Link to comment Share on other sites More sharing options...
0 shooterkc Posted January 18, 2016 Share Posted January 18, 2016 me too...spent hours making banners setting up categories and my store has apparently been gone for a while now...WTF? Link to comment Share on other sites More sharing options...
0 sasa15 Posted January 20, 2016 Share Posted January 20, 2016 my store was also deleted without any notice or reason! Link to comment Share on other sites More sharing options...
0 bellini13 Posted January 20, 2016 Share Posted January 20, 2016 it appears you have to contact Prestashop support and ask them why. Link to comment Share on other sites More sharing options...
0 bizoon Posted January 20, 2016 Share Posted January 20, 2016 They recovered my store, i asked them via facebook... Two days later i got answer from support what im talking about, that my store is working Facebook seems to be the fastest and most effective way. anyway you you were noticed about store going to be removed 14days and 7days before it happened, but its in spam folder and none reads spam folder. (e-mail). Link to comment Share on other sites More sharing options...
0 bellini13 Posted January 20, 2016 Share Posted January 20, 2016 is there a particular reason why they are deleting stores? Link to comment Share on other sites More sharing options...
0 bizoon Posted January 21, 2016 Share Posted January 21, 2016 is there a particular reason why they are deleting stores? Hi, This is your last chance to enjoy your Cloud store! You have 7 days left to log in and manage your store. If you don't connect to your store within this timeframe, we'll have to delete it for security reasons. Take action, go to your store now! Link to comment Share on other sites More sharing options...
0 bellini13 Posted January 22, 2016 Share Posted January 22, 2016 Hey, what's happening? My store torbabilki.com (torbabilki.pswebshop.com) disappeared. What's the problem? My store was active and i have never received any warning it would be deleted. Please tell me what is going on. me too...spent hours making banners setting up categories and my store has apparently been gone for a while now...WTF? Hi, This is your last chance to enjoy your Cloud store! You have 7 days left to log in and manage your store. If you don't connect to your store within this timeframe, we'll have to delete it for security reasons. Take action, go to your store now! well considering the first couple of posters stated they had active stores, your information about logging into and managing the store seems a bit off. If it were me, I would want a better explanation of why more store is deleted. Link to comment Share on other sites More sharing options...
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gapetrov
Hey, what's happening? My store torbabilki.com (torbabilki.pswebshop.com) disappeared. What's the problem? My store was active and i have never received any warning it would be deleted. Please tell me what is going on.
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