kikis Posted January 12, 2016 Share Posted January 12, 2016 For a strange reason today I see a serrious problem in backoffice. I have months ago to change anything of the files of my FTP. The only suspicion that I have is the Store Manager from eMagicOne. That is the only tool that I am using everyday and maybe something did in the core. See please the screenshoots When I click Quantities http://prntscr.com/9ozh53 When I click SEO http://prntscr.com/9ozjti When I click Links http://prntscr.com/9ozk7y When I click Images http://prntscr.com/9ozkj5 What is going on?? :( Link to comment Share on other sites More sharing options...
vekia Posted January 12, 2016 Share Posted January 12, 2016 are you able to verify if some .tpl files for admin theme were changed? Link to comment Share on other sites More sharing options...
kikis Posted January 14, 2016 Author Share Posted January 14, 2016 How to verify?For sure I haven't touched the ftp for months ago. The only tool that have access to the ftp is Prestashop Store Manager by Emagicone! Is it good idea to try to replace some backoffce files with some original untouched files? Link to comment Share on other sites More sharing options...
Iryna Posted January 14, 2016 Share Posted January 14, 2016 Hello! The only suspicion that I have is the Store Manager from eMagicOne. Store Manager works with database. It does not change database structure and does not implement changes on FTP which cause backend template issues or structure changes. Link to comment Share on other sites More sharing options...
kikis Posted January 14, 2016 Author Share Posted January 14, 2016 So what's the problem with my backend? Are you sure that this issue is only from template files? Is it good idea to replace them with untouched? But for sure noone changed any file from ftp.I have months to change something. It is so strange!!That's why I have some suspicions for Store Manager Link to comment Share on other sites More sharing options...
Iryna Posted January 25, 2016 Share Posted January 25, 2016 To find out the exact reason of backend structure changes, you should contact your hosting provider and ask for detailed server logs, since Store Manager does not cause the issue of this kind Link to comment Share on other sites More sharing options...
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