PEPPE83 Posted December 30, 2015 Share Posted December 30, 2015 Hello, i have changed my theme and upgrade Google Analytics to 2.3.4 some days ago. Today i see google analytics dont work. I have uninstalled, reinstalled, restored the module but nothing.....GAnalytics dont work....any suggestionfor me? Link to comment Share on other sites More sharing options...
Daresh Posted December 30, 2015 Share Posted December 30, 2015 Can you share a link to the site? Link to comment Share on other sites More sharing options...
PEPPE83 Posted December 30, 2015 Author Share Posted December 30, 2015 Can you share a link to the site? yes i send to you via pm with a CTRL+U scan i find my GA ID tracking Link to comment Share on other sites More sharing options...
Daresh Posted December 30, 2015 Share Posted December 30, 2015 I also see the code. Have you tried to install the Tag Assistant for Google Chrome? https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk It helps troubleshoot the problems with Analytics and other google codes. Link to comment Share on other sites More sharing options...
SupportPS Posted December 30, 2015 Share Posted December 30, 2015 Hello Disable module. Insert Google Analytics code in footer.tpl before tag </body> in your theme. like this: {literal} your code here {/literal} </body> 1 Link to comment Share on other sites More sharing options...
PEPPE83 Posted December 30, 2015 Author Share Posted December 30, 2015 I also see the code. Have you tried to install the Tag Assistant for Google Chrome? https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk It helps troubleshoot the problems with Analytics and other google codes. I receive a generic error about google analytics, no HTTP response from the server. Hello Disable module. Insert Google Analytics code in footer.tpl before tag </body> in your theme. like this: {literal} your code here {/literal} </body> This solution work perfectly, but i wont undestand why the native module dont work Link to comment Share on other sites More sharing options...
Daresh Posted December 30, 2015 Share Posted December 30, 2015 But by removing the module and simply inserting the code in the footer, you won't have the advanced e-commerce tracking. Do you maybe have some CCC options enabled? They can mess up the JS. If yes disable them and give the module one more chance. Link to comment Share on other sites More sharing options...
PEPPE83 Posted December 30, 2015 Author Share Posted December 30, 2015 But by removing the module and simply inserting the code in the footer, you won't have the advanced e-commerce tracking. Do you maybe have some CCC options enabled? They can mess up the JS. If yes disable them and give the module one more chance. I have removed the code from footer.tpl and i have enabled the module....and now it work!!! I dont now why....the only CCC option enabled in my store are: - Move JS to the end. - Enable Apache optimization. Link to comment Share on other sites More sharing options...
Daresh Posted December 30, 2015 Share Posted December 30, 2015 Hard to tell, but it's great that it works. I have only the Apache optimization enabled, moving js to the end may also cause problems, sometimes the order of scripts is important. Link to comment Share on other sites More sharing options...
PEPPE83 Posted December 30, 2015 Author Share Posted December 30, 2015 Hard to tell, but it's great that it works. I have only the Apache optimization enabled, moving js to the end may also cause problems, sometimes the order of scripts is important. all CCC switched to OFF, only Apache optimization is ON. Thank you! Link to comment Share on other sites More sharing options...
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