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Shipping & Product Weight Question


JenL

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Hi,

I am sending mainly with DHL Service Point in Sweden. The maximum weight of parcels is 20 kg.

Some of my products weigh 10 kg and sometimes customers order 3 or more of them. Right now they pay just for shipping costs up to 20 kg (1 parcel) but because of the weight limit of DHL I need to send the order in several parcels.

 

I haven't figured out how to set the settings that when someone orders a 30 kg order it splits up the order in 2 parcels (one 20kg and one 10 kg) and charges the customer accordingly.

 

Can someone point me in the right direction ?

 

Thanks,

Jennifer

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