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Erratic Behaviour With "add To Cart" Button

MNP

By MNP
in Configuring and using PrestaShop

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MNP Newbie

MNP

Posted
Posted

Hi There

I'm at the last stages of opening a second prestashop but with this site I am having eratic issues with the "Add to Cart" button.

On my PC on Firefox - all works fine with Ajax popups of cart summary etc

On another PC with firefox - the ADD to CART from the main page "Popular" list - it seems to do nothing but if you refresh page or check the cart - it has added the goods. If you do the same thing from the detailed product page it freezes and sometimes adds the product, sometimes not. On Edge on this PC - it works.

On my PC on chrome - nothing works.

I did an integrity check and clean and optimise and firefox worked ONCE on the "other PC".

I've been trying various things for about 24 hours now to no avail .... my dev site is https://www.inleggin....au/belts_home/ .... it is fully functional except for this strange issue but obviously do not want to publicize the store till people can buy from it!

Any help mucho gracious. Am on latest prestashop install 1.6.1.3 and blackhawk 3.1 theme.

 

edit - extra info -

I have tried copying in my working production site's ajax-cart.js but no cookie (no pun intended).

working site is https://www.inleggings.com.au but is on 1.6.1.2 and LeSorbet theme.

I have not tried modifying any .tpl files as yet.

I have tried some of the position fixes, removing and readding carts, looking at geo issues etc as per some other threads. I was hoping it was touchscreen realted issue fixed in 3.6.1.3 as I initially started on 3.6.1.2 and recently upgraded. I am not sure if it worked on other PC's before as the problem does not exist on my main PC using Firefox so not sure when it actually "broke"

I have done PS Cleaner and done all but the first option (as I have not had shop open so no orders / customers as yet).

The "cart block" module is only hooked to displyLeftColumn and Header.

inleggings has it in displayTop and header but that's not the way i want it on Beltitup .... have not tested if that would work but could ...

So basically I have tried to fix this via this forum and others, but as yet am hesitant to push my limited coding knowledge and totally screw what is a really nice clean basic shop.

Finally - I am masking/redirecting from www.beltitup.com.au to the first URL above (belts_home). Friendly URL's are on. Ajax cart is on.

Cheers, and thanks in advance!

Matt.

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MNP Newbie

MNP

Posted
  • Author
Posted

can anyone suggest anything?

I've gone to the extext of replacing my whole blockcart module diurectory from the working sites files to the non working site and it worked ONCE on the non working PC on firefox. Chrome still had issues. retested firefox and problem was back.

on my pc .. firefox fine ......... chrome is an issue and not refreahing / showing cart summary. The button is working as a page refresh shows the cart contents.

I tried modifying files to add code:

$previousPage = $_SERVER["HTTP_REFERER"];
header('Location: '.$previousPage);

but no idea what file or where to put this ... have tried blackcart.tpl in multiple places ..

 

I can't open shop like this ........ been working on this since saturday night - now Tuesday afternoon and about to throw computer through window :-)

 

please help!

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MNP Newbie

MNP

Posted
  • Author
Posted

Concentrating on Firefox .. here is the issue ........ anyone have any idea how to fix? This is Firefox Vs Firefox on working and non working PC ... have not tried the equivalent tools on chrome.

 

On working PC with firefox .. turning on firebug when i press ADD TO CART it shows on the Firebug CONSOLE


POST https://www.inleggings.com.au/belts_home/?rand=1448938242671


RESPONSE TAB
{"products":[{"id":11,"link":"https:\/\/www.inleggings.com.au\/belts_home\/mens-formal-belts\/11-mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.html#\/size-34\/reversible-reversible\/colour-black_brown\/texture-texture_blackandbrown_fr_3446\/beltwidth-standard\/buckletype-formal_silver_plate_buckle","quantity":1,"image":"https:\/\/www.inleggings.com.au\/belts_home\/42-home_default\/mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.jpg","image_cart":"https:\/\/www.inleggings.com.au\/belts_home\/42-cart_default\/mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.jpg","priceByLine":"$44.99","name":"Men's Formal Black Brown Reversible Belt with Silver Plate Buckle","price":"$44.99","price_float":40.9,"idCombination":273,"idAddressDelivery":0,"is_gift":false,"hasAttributes":true,"attributes":"34, Standard, Yes, Black \/ Brown, Texture - BlackBrown - FR-3446, Formal Silver Plate Buckle - FR-3446","hasCustomizedDatas":false,"customizedDatas":[]}],"discounts":[],"shippingCost":"$10.00","shippingCostFloat":10,"taxCost":"$4.09","wrappingCost":"$0.00","nbTotalProducts":1,"total":"$54.99","productTotal":"$44.99","freeShipping":"$0.00","freeShippingFloat":0,"hasError":false,"crossSelling":""}

POST TAB
Parametersapplication/x-www-form-urlencodedDo not sort
add    
1
ajax    
true
controller    
cart
id_product    
11
ipa    
273
qty    
1
token    
fea0c7fe2b5058279db6160beba013ef
Source
controller=cart&add=1&ajax=true&qty=1&id_product=11&token=fea0c7fe2b5058279db6160beba013ef&ipa=273

PARAMS TAB
rand    
1448938242671
 
HEADERS TAB
POST https://www.inleggings.com.au/belts_home/?rand=1448938242671    200 OK        749ms    v_9_1a8...a0a8.js (line 4)
ParamsHeadersPostResponseHTMLJSONCookies
view source
Connection    Keep-Alive
Content-Type    text/html; charset=utf-8
Date    Tue, 01 Dec 2015 02:50:28 GMT
Keep-Alive    timeout=5
Server    Apache/2.4.16
Set-Cookie    PrestaShop-78ebadc8d29148a8bf58111204917d56=GFedFvt8F6zUPhbuzZj%2F36MlBneigmmyVQH%2FubWu1YjTu%2F6iDcybCu2CkwCBUuw%2Ba%2FZq0otJI1Ov5UvhwhFgFz%2F1G%2FWFMWIALRUc2xZcuxElhifSmnH1ABEiKNQytluJiUKj4YYUZHSAuuPJJd926Jx89u4gXdf0AbXxjrZXyFV1z%2BNiFqr4JOsPOZ8cQf3xL10dPDuHdtFa7xHdHf1s6EdrkUnC6jdv6ZUnYbKSXFpn6wHD1SbIQrFQSDSq5a1pf8V2KmaQLZh1H2AApJBN4n51pLVeHYlQbxvz7HsEPg%2BPw2JqTYZEaYmicASmv6TLntDv0O98fWVpEHeSs%2BKEjC1UdbEMunlE%2FKWIHwl4cK3dpLhk6%2BVEImtBgbIyXSYmCrXOTd6bQzr9v1hHzR7hasuzs9rZ934b%2FPN1%2B2el%2FfjTlJIBiddFLumkgzilbkwOyZf9ESclKGxefcyWm3JFra39YWvHgcwhe3vu1uGTGzunTP0bzhfERr75PqmyUouwVG4sJtVWy1r8sO7QQCLWhyf7oGA6858w2yZFaSjVqrFsh%2BQX0aD5JeMJdokHisLJbBp0hRNfLkLslFIdCaFS7Os4G5KbZzrcp4al3q7w94hH%2FmN7fMzOVMX0Dt5J8hVpxqpYA5yDuJSssOEai2MHxtXwb8I3t1Wc1I6A4Y%2BkTSzqIGE%2FTYR1A%2BmRYd4jPlIQxhNyjdMh7Pz8xZY5krPzNLeFXICtAYK1iMQOHtgeoA5eT4Lm0cfdykkTROSPhQV5MDfSM52nHx1UIIZmwKybXi5xkW9m9YSWeXMD38TcmYerPvnIsyzwybJydvosFeIN000620; expires=Mon, 21-Dec-2015 02:50:28 GMT; path=/belts_home/; domain=www.inleggings.com.au; secure; httponly
Transfer-Encoding    chunked
X-Powered-By    PHP/5.4.43
X-Robots-Tag    noindex, nofollow
view source
Accept    application/json, text/javascript, */*; q=0.01
Accept-Encoding    gzip, deflate
Accept-Language    en-US,en;q=0.5
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Host    www.inleggings.com.au
Referer    https://www.inleggings.com.au/belts_home/mens-formal-belts/11-mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.html?live_configurator_token=11234b3ced49e458243be7aac1915185&id_shop=1&id_employee=1&theme=&theme_font=
User-Agent    Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
X-Requested-With    XMLHttpRequest


HTML TAB
{"products":[{"id":11,"link":"https:\/\/www.inleggings.com.au\/belts_home\/mens-formal-belts\/11-mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.html#\/size-34\/reversible-reversible\/colour-black_brown\/texture-texture_blackandbrown_fr_3446\/beltwidth-standard\/buckletype-formal_silver_plate_buckle","quantity":1,"image":"https:\/\/www.inleggings.com.au\/belts_home\/42-home_default\/mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.jpg","image_cart":"https:\/\/www.inleggings.com.au\/belts_home\/42-cart_default\/mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.jpg","priceByLine":"$44.99","name":"Men's Formal Black Brown Reversible Belt with Silver Plate Buckle","price":"$44.99","price_float":40.9,"idCombination":273,"idAddressDelivery":0,"is_gift":false,"hasAttributes":true,"attributes":"34, Standard, Yes, Black \/ Brown, Texture - BlackBrown - FR-3446, Formal Silver Plate Buckle - FR-3446","hasCustomizedDatas":false,"customizedDatas":[]}],"discounts":[],"shippingCost":"$10.00","shippingCostFloat":10,"taxCost":"$4.09","wrappingCost":"$0.00","nbTotalProducts":1,"total":"$54.99","productTotal":"$44.99","freeShipping":"$0.00","freeShippingFloat":0,"hasError":false,"crossSelling":""}

JSON TAB
Sort by key
        
products
    
    [Object { id=11,  link="https://www.inleggings.c...mal_silver_plate_buckle",  quantity=1,  more...}]
0
    
    Object { id=11,  link="https://www.inleggings.c...mal_silver_plate_buckle",  quantity=1,  more...}
id
    
    11
link
    
    "https://www.inleggings.com.au/belts_home/mens-formal-belts/11-mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.html#/size-34/reversible-reversible/colour-black_brown/texture-texture_blackandbrown_fr_3446/beltwidth-standard/buckletype-formal_silver_plate_buckle"
quantity
    
    1
image
    
    "https://www.inleggings.com.au/belts_home/42-home_default/mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.jpg"
image_cart
    
    "https://www.inleggings.com.au/belts_home/42-cart_default/mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.jpg"
priceByLine
    
    "$44.99"
name
    
    "Men's Formal Black Brown Reversible Belt with Silver Plate Buckle"
price
    
    "$44.99"
price_float
    
    40.9
idCombination
    
    273
idAddressDelivery
    
    0
is_gift
    
    false
hasAttributes
    
    true
attributes
    
    "34, Standard, Yes, Black / Brown, Texture - BlackBrown - FR-3446, Formal Silver Plate Buckle - FR-3446"
hasCustomizedDatas
    
    false
customizedDatas
    
    []
discounts
    
    []
shippingCost
    
    "$10.00"
shippingCostFloat
    
    10
taxCost
    
    "$4.09"
wrappingCost
    
    "$0.00"
nbTotalProducts
    
    1
total
    
    "$54.99"
productTotal
    
    "$44.99"
freeShipping
    
    "$0.00"
freeShippingFloat
    
    0
hasError
    
    false
crossSelling
    
    ""
    
COOKIES TAB
Received Cookies
PrestaShop-78ebadc8d29148a8bf58111204917d56
    GFedFvt8F6zUPhbuzZj/36Ml...IsyzwybJydvosFeIN000620
    
GFedFvt8F6zUPhbuzZj%2F36...IsyzwybJydvosFeIN000620
    www.inleggings.com.au    
921 B
    
881 B
    /belts_home/
    
12/21/2015, 1:50:28 PM
    
    
HttpOnly
    
Secure
Sent Cookies
PrestaShop-6b3ce4eeed9c07cd97efa6ad5c568af7
    GFedFvt8F6zUPhbuzZj/30HP...OTZPIM9HURNkDNA==000245
    
GFedFvt8F6zUPhbuzZj%2F30...IM9HURNkDNA%3D%3D000245
        
417 B
    
393 B
    
    
    
    
    
PrestaShop-78ebadc8d29148a8bf58111204917d56
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PrestaShop-1f5d8e5bf85882f30013afb70f9d153c
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Yzw%2BrIrAZ48%3D%2BM2Ypc...%3DWR9Oes6U77w%3D000312
        
639 B
    
529 B
    
    
    
    
    
_ga
    GA1.3.336561361.1448922364
    
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Yzw%2BrIrAZ48%3D%2BM2Ypc...%3DWR9Oes6U77w%3D000272
        
561 B
    
469 B
    
    
NON WORKING PC RESULTS - when i press on the ADD TO CART BUTTON .... Note: no RESPONSE tab .... it ERRORS out with:

POST https://www.inleggings.com.au/belts_home/?rand=1448938969971
    
200 OK
        944ms    
v_9_e64...cfa2.js (line 4)
ParamsHeadersPostResponseHTMLJSONCookies

{"products":[{"id":14,"link":"https:\/\/www.inleggings.com.au\/belts_home\/mens-formal-belts\/14-mens-formal-black-brown-reversible-belt-with-silver-oblong-buckle
.html#\/size-34\/reversible-reversible\/colour-black_brown\/beltwidth-standard\/buckletype-formal_reversible_silver_oblong_buckle
\/texture-texture_blackbrown_fr_2943","quantity":2,"image":"https:\/\/www.inleggings.com.au\/belts_home
\/55-home_default\/mens-formal-black-brown-reversible-belt-with-silver-oblong-buckle.jpg","image_cart"
:"https:\/\/www.inleggings.com.au\/belts_home\/55-cart_default\/mens-formal-black-brown-reversible-belt-with-silver-oblong-buckle
.jpg","priceByLine":"$89.98","name":"Men's Formal Black Brown Reversible Belt with Silver Oblong Buckle"
,"price":"$89.98","price_float":81.8,"idCombination":1067,"idAddressDelivery":0,"is_gift":false,"hasAttributes"
:true,"attributes":"34, Standard, Yes, Black \/ Brown, Texture - BlackBrown - FR-2943, Formal Reversible
 Silver Oblong Buckle - FR2943","hasCustomizedDatas":false,"customizedDatas":[]},{"id":11,"link":"https
:\/\/www.inleggings.com.au\/belts_home\/mens-formal-belts\/11-mens-formal-black-brown-reversible-belt-with-silver-plate-buckle
.html#\/size-34\/reversible-reversible\/colour-black_brown\/texture-texture_blackandbrown_fr_3446\/beltwidth-standard
\/buckletype-formal_silver_plate_buckle","quantity":2,"image":"https:\/\/www.inleggings.com.au\/belts_home
\/42-home_default\/mens-formal-black-brown-reversible-belt-with-silver-plate-buckle.jpg","image_cart"
:"https:\/\/www.inleggings.com.au\/belts_home\/42-cart_default\/mens-formal-black-brown-reversible-belt-with-silver-plate-buckle
.jpg","priceByLine":"$89.98","name":"Men's Formal Black Brown Reversible Belt with Silver Plate Buckle"
,"price":"$89.98","price_float":81.8,"idCombination":273,"idAddressDelivery":0,"is_gift":false,"hasAttributes"
:true,"attributes":"34, Standard, Yes, Black \/ Brown, Texture - BlackBrown - FR-3446, Formal Silver
 Plate Buckle - FR-3446","hasCustomizedDatas":false,"customizedDatas":[]},{"id":22,"link":"https:\/\
/www.inleggings.com.au\/belts_home\/men-s-casual-belts\/22-mens-casual-black-chequered-belt-with-a-choice-of-silver-buckles
.html#\/size-34\/colour-black\/reversible-reversible\/texture-casualblackcheck\/beltwidth-standard\/buckletype-casual_silver_solid_horizontal_stripe_buckle"
,"quantity":1,"image":"https:\/\/www.inleggings.com.au\/belts_home\/107-home_default\/mens-casual-black-chequered-belt-with-a-choice-of-silver-buckles
.jpg","image_cart":"https:\/\/www.inleggings.com.au\/belts_home\/107-cart_default\/mens-casual-black-chequered-belt-with-a-choice-of-silver-buckles
.jpg","priceByLine":"$39.99","name":"Men's Casual Black Chequered Belt with a choice of Silver Buckles"
,"price":"$39.99","price_float":36.35,"idCombination":1152,"idAddressDelivery":0,"is_gift":false,"hasAttributes"
:true,"attributes":"34, Standard, No, Black, Casual Black Chequered CB-63, Casual Silver 1 - Horizontal
 Stripe Buckle - CB-77 CB-63","hasCustomizedDatas":false,"customizedDatas":[]}],"discounts":[{"id":1
,"name":"Opening Sale -...","description":"Opening Sale - Free Shipping on order's over $50 AUD!","nameDescription"
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Error: Permission denied to access property "ajaxCart"    
 

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MNP Newbie

MNP

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Posted

on the non working PC i have found that "Add to cart" works on QUICKVIEW mode, but not from the PREVIEW modde (Catalog view i guess) or the product detail.

Firebug Consdole info from non working PC (which is a MS Surface Pro 3) when pressing the "ADD to CART" from QUICKVIEW which works ... :


POST https://www.inleggings.com.au/belts_home/?rand=1448957903412
    
200 OK
        1.09s
        
RESPONSE TAB:

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MNP Newbie

MNP

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Posted

Thanks for the suggestions all

 

Very inspiring there is so much support in the community for new members :-)

 

Lost three PC's through the window but the fourth worked with some help. I'll ask him to document the answer which in the end was pretty simple.

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