Problem Upgrade To 1.6.1.3

[Ray UK]

Just tried to update and got the following error:

 

Analyzing the situation...

Shop deactivated.

Now downloading... (this can take a while)

Download complete.

Now extracting...

File extraction complete.

Removing sample files...

All sample files removed.

Now backing up files.

File backup skipped.

Database backup skipped.

Now upgrading files...[Ajax / Server Error for action upgradeFiles] textStatus: "error " errorThrown:" " jqXHR: " "

[omine]

I have the same problem.

 

I upgraded from 1.6.1.1 to 1.6.1.2 on my local development environment and all worked well.

 

Then, when i tried to do on production/live environment, ocurred error on download process.

 

To solve the problem with download, i downloaded manually.

 

But the upgrade was interrupted saying a message that the "database version is not compatible" or something else. I didn't saved the exact message.

MySQL on production server is 5.6, Centos 7

Local dev is 5.6, Windows 10

[omine]

I upgraded from 1.6.1.2 to 1.6.1.3 on local development .

All fine. No errors.

 

Today i will try again the production server from 1.6.1.1 to 1.6.1.3.

[Guest locen]

Hi, i should update 1.6.1.3 versione from 1.6.1.4 because in 1.6.1.3 i have a lot of javascript errors (like insert image on products description, add image on cms page ecc) 

if i will upgrade i will solve these errors? 1.6.1.4 version is stable?

[omine]

I upgraded from 1.6.1.4 to 1.6.1.5 today.

 

The error happened again but this time i mitigated and found the causes.

 

In my case, the specific website is running under apache mod_fcgi + CPanel.

 

The error log was accusing "fcgid timeout".

 

This error is simple to solve but the website is controlled by CPanel. So, is better make the changes within CPanel tools.

 

STEPS

1. Login to WHM

2. Go to Service Configuration -> Apache Configuration

3. Select Include Editor

4. At PreVirtualHost Include select “All Versions”

5. At the text field write (you can change the timeout value with anything that suits your needs)

 

<IfModule mod_fcgid.c>

FcgidIOTimeout  360

</IfModule>

 

6. Save

7.Restart Apache from Restart Services menu

 

 

Credits: http://dev-alert.com/how-to-deal-with-mod_fcgid-timeout-in-whmcpanel/

Edited June 14, 2016 by omine (see edit history)