Backoffice down - Ticket enviado a aguardar resposta

[Guest Nuno Goncalves]

Boa tarde, enquanto aguardo resposta ao ticket abaixo enviado hoje para o Support, se souberem me ajudar visto ter urgência na continuação da programação do site http://oriworldng.com e estar sem acesso, fico muito agradecido:

 

 

"Boa tarde, Após ter adicionado uma loja na opção multilojas, o meu backoffice bloqueou e não permite aceder à área de administração, gostaria que me desbloqueassem o acesso, já agora questiono quantas lojas posso adicionar e se a atualização da loja mãe atualiza todas as loja e se os meus Assessores do negócio de rede têm um login de administração individual para gestão cada um e se podem fazer alterações ou se apenas eu posso fazer essas alterações, e como funciona os recebimentos no caso deles, por exemplo, o paypal ou outros métodos de recebimento, são configurados para as contas deles, certo? Fico a aguardar o desbloqueio e resposta às questões, é o meu dia de folga e faz-me falta para continuar a preparar a loja, pois estou sem acesso. Obrigada Atentamente Nuno Gonçalves"

[maconl]

Hi ,

i have moved this post to the Spanish section

it was posted in SEO english section ( Only English allowed)

Regards Coen

[Eva Fashions]

I am also facing same issue since morning that showing error message "server Error 500".

 

Anybody help me out what is the problem

 

http://evafashions.in/backoffice/index.php?controller=AdminLogin?email=evafashionsin%40gmail.com

Edited November 14, 2015 by Eva Fashions (see edit history)

[Guest Nuno Goncalves]

Hello, but my question was not made in Spanish language but in Portuguese

 

I´m Portuguese

 

Thank You

 

NG

[maconl]

Hello, but my question was not made in Spanish language but in Portuguese

 

I´m Portuguese

 

Thank You

 

NG

Oops    my apologize for this mistake 

i have moved to the portugese section 

if in english no problem to add this in SEO english section , 

Regards Coen

[Guest Nuno Goncalves]

Nobody at Support in Weekend???? No one respond  And I need to work in the Website, I need

[maconl]

Nuno 

i know this is the portugese forum ,

but

can you or someone else perhaps translate your first message into english or german ?

i tried to translate but is difficult for me

perhaps i can help

[Guest Nuno Goncalves]

Ok maconl , no problem, my English is good Suficient to we mantain a comunication, well, I retated to you what happened:

 

I am preparing my shop with e-commerce http://oriworldng.com and during the process I was show the multishops Tool and activate one sub shop called orifuture that is supose to be use in future to one Assessor of my Oriflame Team, but when I made this process, I think that when the creation process was in queue, I made one mistake because the page was taking a little time ant I put undo, so I think something bad in programing have to be done By PrestaShop Team to fix the problem because nothing happen when I try to access to dashboard of my Shop, I´m like this since today Morning.

 

The other question in the topic is related to the multishops, is that them shops can be Administrated by diferent persons with diferent accounts to recieve payments and if it´s possible each person personalise him shop, or the Principal Shop is the unic that command All?

 

If you can Halp me I will tank you very much

 

Att

 

Nuno Gonçalves