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Prestashop Sending Emails (Offers/Newsletter) to our Employees

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Greetings of the day to everyone.


Prestashop is sending emails (News/Offers) to the email addresses of our employees without our intention. E.g, I have an employee with ([email protected]) email ID. He is receiving newsletter emails from prestashop.com ([email protected]). I need your support to figure out the issue and its solution. I really want to stop these emails.


Your earlier response will be very supportive for me. 


Thanks post-540316-0-92446000-1445435729_thumb.jpg

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I believe, this should only happen if they have added themselves to the newsletter, maybe by connecting the store and their accounts to the addons store. But I suppose, Prestashop could give here more exact info of the reason behind this. 


I have yet to see this for one of my customers, but they also don't do this connection afaik, at least on the stores I manage fully.

Ah, one more: When installing a store, there exists the option to subscribe to their newsletter with the email choicen for installation. Make sure you uncheck it there or just unsubscribe later from the emails. 

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If you at least once wrote to support or wherever related to Prestashop you start getting these emails. At least this is a way it happened to me. I really did not register or subscribe but just started getting them one day. To be fair I do not mind. 


If you want, there is a link at the very bottom to "unsubcribe"

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