Elaine Leung Posted August 21, 2015 Share Posted August 21, 2015 (edited) Hi I hope someone can help me with the Missing Ecommerce Data on Google Analytics problem. What do I need to do to solve this problem? Thank you in advance Elaine Leung Edited August 21, 2015 by Elaine Leung (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted September 2, 2015 Share Posted September 2, 2015 Hard to tell. Did you enable GA properly within Prestashop? Link to comment Share on other sites More sharing options...
Elaine Leung Posted September 11, 2015 Author Share Posted September 11, 2015 Hi Nemo1 Thank you for the reply and sorry for not able to reply earlier as I was away for 10 days. How can I tell if I have enable GA properly? Please advise me what can I do to fix the problem. Thank you. Elaine Link to comment Share on other sites More sharing options...
NemoPS Posted September 12, 2015 Share Posted September 12, 2015 Like can you track all the rest? Can you see if it's hooking, to the order confirmation page for example? Link to comment Share on other sites More sharing options...
Elaine Leung Posted September 12, 2015 Author Share Posted September 12, 2015 Hi Nemo1 Thank you for your reply. The Google Analytics module is hooking on displayOrderConfirmation. The Google Analytics APL is not hooking on anything. Please advise what can I do to solve the problem. Thank you. Kind Regards Elaine Link to comment Share on other sites More sharing options...
NemoPS Posted September 14, 2015 Share Posted September 14, 2015 You don't need both, the base module should be enough. Do you have both installed? Link to comment Share on other sites More sharing options...
Elaine Leung Posted September 15, 2015 Author Share Posted September 15, 2015 Hi Nemo1 Thank you for replying. In the GA API module said only work if either (1) have installed and configured the GA module or (2) have already embedded the GA script into the shop I therefore installed both GA and GA API. Please advise me what should I do now. Is it true that better embedded the GA script, if it is, which file should I embedded it in. Thank you Elaine Link to comment Share on other sites More sharing options...
ipreetam Posted September 18, 2015 Share Posted September 18, 2015 Hi Admin, we are also facing same problem regarding Ecommerce tracking. We have enable Ecommerce tracking from google analytics and we are able to get data properly but from last 15 days suddenly we are not getting any data on Ecommerce data.? Any help will be appreciated. Link to comment Share on other sites More sharing options...
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