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"Invalid Key" when customer tries to download their product


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Hello

I've picked up a problem on my site as follows.. Once the item has been paid for (using Paypal) the customer gets an email with a link to the download they've purchased. If they are already logged in to the store, the download works fine.

If they're NOT logged in to the store however, they get taken to the login page. After logging in they get a pop-up saying "invalid key" and thats where it ends.

Firstly I need to know if there's a way to disable the client having to be logged in before the download will work. I'm thinking about someone who might purchase an MP3 for a friend and want to send them the download link?

If that can't be done, then does anyone know what causes this "invalid key" problem?

tks
roger

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hi! first thing is as I see currently you need to stay logged in to download a product. Please visit this link first

http://www.prestashop.com/wiki/Downloadable_products/

Check if all the fields are correctly set.

if you want it to be downloadable without logging in, you will need a separate module for that. If you want to get such a mod to be built you can hire me at [email protected]

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