Sydrik Posted July 7, 2015 Share Posted July 7, 2015 (edited) Before I post this, I had been searching for answers on the forum. This is the most sensible fix I can find: https://www.prestashop.com/forums/topic/345778-solved-prestashop-16-auto-logging-me-off/?p=1742357 The steps recommended were to go to Administration > Preferences in the Dashboard extend the Lifetime of front office and back office cookies, and to deactivate checking the cookie's IP address. This method worked for the user who complained of this matter in the link. However for me, after disabling checking cookie's IP address and changing the Lifetime cookies, I get sent back out to the login screen. Upon logging in again, I end up back in the same Administration > Preferences page with the original settings that has checking cookie's IP address still turned on, and the Lifetime cookies the same as before. Also, I have made sure to have cleared my cache and tried different browsers. I also went to the extent of rebooting my computer. This doesn't happen when I run PrestaShop on my localhost. However, I don't think this issue I am having now has anything to do with my web host... or does it? I did notice also that the dashboard shows the refresh icon of each data field to be loading indefinitely and never showing any data, or stop searching for data to show. Not that I need this, because I have disabled the demo data, but I don't remember seeing the refresh icons spinning forever when I tried PrestaShop on my localhost. Appreciate if someone can help me out of this. Thanks. Edited July 7, 2015 by Sydrik (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted July 13, 2015 Share Posted July 13, 2015 Try forcing the database setting. Access ps_configuration, look for PS_COOKIE_CHECKIP and set it to 0 Link to comment Share on other sites More sharing options...
tivicrdotcom Posted September 24, 2015 Share Posted September 24, 2015 Try forcing the database setting. Access ps_configuration, look for PS_COOKIE_CHECKIP and set it to 0 Tried but didn't work, any other suggestion? Link to comment Share on other sites More sharing options...
EXCORP Posted September 27, 2015 Share Posted September 27, 2015 I cant seem to find an answer to this either... Ive used multiple computers. same result. clean my cache consistently - same result.. its very very frustrating. Link to comment Share on other sites More sharing options...
PhilCorleone Posted September 28, 2015 Share Posted September 28, 2015 Can you post your apache or nginx host file? it might be due to an extra slash / in the url or redirection rules? Link to comment Share on other sites More sharing options...
musicmaster Posted September 28, 2015 Share Posted September 28, 2015 First, make sure that you are really logged off. It also happens that you transported back to the login page but in fact are logged in. Link to comment Share on other sites More sharing options...
EXCORP Posted September 28, 2015 Share Posted September 28, 2015 I'm not a programmer by any means.. so I am not sure how to post my apache file. All I can say about it is it takes me to the log in screen when I click certain links. then it wont let me sign back in at all Link to comment Share on other sites More sharing options...
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