wide-eyed Posted July 1, 2015 Share Posted July 1, 2015 Is it possible to add a SSL certificate if our store is hosted on PrestaShop's cloud? If so, how do I do this? Link to comment Share on other sites More sharing options...
0 selectshop.at Posted February 6, 2016 Share Posted February 6, 2016 I bought an SSL certificate for on my custom domains for my PS cloud store, but it has yet to take place, says I still need to update my DNS. Thought this was automatic for cloude Use the support tab on your Cloud Account Dashboard and send them a message. Link to comment Share on other sites More sharing options...
0 Charles Wells Posted July 1, 2015 Share Posted July 1, 2015 We are working on adding this feature which will be available on the Cloud this Summer. 3 Link to comment Share on other sites More sharing options...
0 AnnyMay Posted July 4, 2015 Share Posted July 4, 2015 Waiting for SSL on personnalized domain to lauch my store... Thank you for working on it. Can you update this thread when done? Link to comment Share on other sites More sharing options...
0 Charles Wells Posted July 4, 2015 Share Posted July 4, 2015 Yes we will update the thread. If you'd like to be one of the beta testers, please PM me and we'll put you on the list. Thanks. Charles 2 Link to comment Share on other sites More sharing options...
0 wide-eyed Posted July 4, 2015 Author Share Posted July 4, 2015 Yes we will update the thread. If you'd like to be one of the beta testers, please PM me and we'll put you on the list. Thanks. Charles Put me down on the list for beta testing. Prestashop has provided such a great service that I don't mind giving back! Link to comment Share on other sites More sharing options...
0 superfreak Posted July 9, 2015 Share Posted July 9, 2015 Please beta test me also, I bought a few modules assuming ssl was available on the cloud by default, but now shop is on a stand still and I do not want to lose money that I paid for my mods, because I cant launch the store yet. Link to comment Share on other sites More sharing options...
0 perfectbizpartner Posted July 10, 2015 Share Posted July 10, 2015 Please add me up on your list for beta testing also. Thank you very much Link to comment Share on other sites More sharing options...
0 james99 Posted July 25, 2015 Share Posted July 25, 2015 We'll happily do some beta testing as well, need SSL on the payment pages urgently... Link to comment Share on other sites More sharing options...
0 globalcrafts Posted July 25, 2015 Share Posted July 25, 2015 Just starting with Prestashop specifically for the multisite functionality. So my question is will Prestashiop Cloud SSL be compatable with the multisite functionality ? Will we be able to install a multidomain ssl cert ? or will we have to have an ssl for each domain ? etc.. Link to comment Share on other sites More sharing options...
0 james99 Posted August 13, 2015 Share Posted August 13, 2015 You could use Cloudflare in the meanwhile. AFAIK it's compatible with PS Cloud. thanks mdekker, it does indeed appear to allow SSL on a PrestShop shop! Link to comment Share on other sites More sharing options...
0 xristos.tzogas Posted August 19, 2015 Share Posted August 19, 2015 We would like to do some beta testing as well. Payment provider requires SSL. Link to comment Share on other sites More sharing options...
0 Daniel Martin Posted August 24, 2015 Share Posted August 24, 2015 Hi, How is it going with this feature? Has the Beta testing started? What is the progress on having SSL certificate on PS Cloud? Will there be an announcement of some sort when this is ready? i.e. on the home page? Thanks. Link to comment Share on other sites More sharing options...
0 folkifoon Posted September 16, 2015 Share Posted September 16, 2015 Hi same for me, its not allowed in The Netherlands to have a webshop without SSL. I would like to test if that is possible.Thanks! Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted September 16, 2015 Share Posted September 16, 2015 Hello everyone, We're glad to announce you we have released the SSL feature last week for PrestaShop Cloud shops. You can now buy an SSL certificate directly from your Cloud account and your shop will be SSL secured about one hour later. Best regards. Link to comment Share on other sites More sharing options...
0 folkifoon Posted September 16, 2015 Share Posted September 16, 2015 great, is this a one time payment? Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted September 16, 2015 Share Posted September 16, 2015 great, is this a one time payment? An SSL certificate is valid for one year. You'll have to renew it each years. Link to comment Share on other sites More sharing options...
0 globalcrafts Posted September 16, 2015 Share Posted September 16, 2015 How will this work with multisite setup? Can multiple SSL's be installed one for each domain? Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted September 16, 2015 Share Posted September 16, 2015 If you have several domains, you'll have to get an SSL certificate for each one. Link to comment Share on other sites More sharing options...
0 skybyrd Posted September 17, 2015 Share Posted September 17, 2015 When I click on +Add SSL Certificate it has a note that reads, The SSL certificate will be valid only for this particular domain. If you wish to protect another domain, you should buy another certificate.Your pswebstore.com domain is already secured, so no need for an SSL certificate for this domain!When the SSL certificate is ready, you will have to modify your domain's DNS records. Don't worry, we'll send you an email to help you with the steps. Just make sure you can access your domain's settings on your domain name provider. Since we haven't yet purchased a certificate we are curious about the line that says, "Your pswebstore.com domain is already secured, so no need for an SSL certificate for this domain!" Currently, our URLs do not begin with https and we do not get a secure lock icon. I guess the question is, "Do we still buy the cert regardless of that one line?" Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted September 17, 2015 Share Posted September 17, 2015 When we say "Your pswebstore.com domain is already secured" this is because we already provide an SSL certificate for *.pswebstore.com and *.pswebshop.com. So if you're using one of those addresses, you can activate the SSL in your back-office, in the "Preferences" tab. But if you are using a custom domain name, like "myshop.com", you'll have to buy an SSL certificate to be able to secure your shop. Best regards. 1 Link to comment Share on other sites More sharing options...
0 skybyrd Posted September 17, 2015 Share Posted September 17, 2015 When we say "Your pswebstore.com domain is already secured" this is because we already provide an SSL certificate for *.pswebstore.com and *.pswebshop.com. So if you're using one of those addresses, you can activate the SSL in your back-office, in the "Preferences" tab. But if you are using a custom domain name, like "myshop.com", you'll have to buy an SSL certificate to be able to secure your shop. Best regards. That's what I thought. This message should be clarified to reflect your explanation. Link to comment Share on other sites More sharing options...
0 skybyrd Posted September 17, 2015 Share Posted September 17, 2015 Once the cert is installed is it going to mess up any existing links or affiliate links with the https protocol? Link to comment Share on other sites More sharing options...
0 selectshop.at Posted September 18, 2015 Share Posted September 18, 2015 (edited) Once the cert is installed is it going to mess up any existing links or affiliate links with the https protocol? I presume, you are hosting on Prestashop Cloud ? No, why should it ? Not for Prestashop Cloud. If you are hosting by yourself (self hosted package), this can be happen, if certificate is not isntalled properly or not according to rules. Edited September 18, 2015 by selectshop.at (see edit history) Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted September 18, 2015 Share Posted September 18, 2015 When you activate SSL on your entire shop in your back-office, all the links with http protocol are automatically redirected to the same address with https protocol. This is true for both (download and cloud) versions. As selectshop.at said, once the certificate is well installed on the server (it's done automatically for cloud users), there is no problem for using https protocol. Regards. 2 Link to comment Share on other sites More sharing options...
0 MrsBor Posted September 23, 2015 Share Posted September 23, 2015 (edited) I too get this message "Your pswebshop.com domain is already secured, so no need for an SSL certificate for this domain! Either add a domain or make sure the domain you have selected is a primary one" when I try to add an SSL certificate. But when I try to make my own domain name the primary one, I just get a message saying: "Default domain cannot be updated". What am I doing wrong? I use Prestashop Cloud, by the way. Edited September 23, 2015 by MrsBor (see edit history) Link to comment Share on other sites More sharing options...
0 selectshop.at Posted September 23, 2015 Share Posted September 23, 2015 If you add your own domain, you should buy a SSL certificate. You bought one ? Already added your domain to the control panel ? How to add domain: http://doc.prestashop.com/display/CLOUD/Managing+domain+names After this buy a SSL certificate. Button you will find on Prestashop Cloud Dashboard "Domains & Certificates" Link to comment Share on other sites More sharing options...
0 MrsBor Posted September 23, 2015 Share Posted September 23, 2015 (edited) If you add your own domain, you should buy a SSL certificate. You bought one ? Already added your domain to the control panel ? How to add domain: http://doc.prestashop.com/display/CLOUD/Managing+domain+names After this buy a SSL certificate. Button you will find on Prestashop Cloud Dashboard "Domains & Certificates" Yes, I've added my own domain on the Prestashop Cloud Dashboard "Domains & Certificates" (both myowndomain.dk and www.myowndomain.dk). And now I want to buy an SSL certificate for it. But when I click the button "Add an SSL certificate", I get the message, that the domain has to be set as primary domain first (message: Your pswebshop.com domain is already secured, so no need for an SSL certificate for this domain! Either add a domain or make sure the domain you have selected is a primary one). An when I try to make my own domain the primary one, I get an error message saying "Default domain cannot be updated" and nothing more. Edited September 23, 2015 by MrsBor (see edit history) Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted September 24, 2015 Share Posted September 24, 2015 I too get this message "Your pswebshop.com domain is already secured, so no need for an SSL certificate for this domain! Either add a domain or make sure the domain you have selected is a primary one" when I try to add an SSL certificate. But when I try to make my own domain name the primary one, I just get a message saying: "Default domain cannot be updated". What am I doing wrong? I use Prestashop Cloud, by the way. I've seen with our support team and your issue seems to be solved now. You are able to order an SSL certificate. We are sorry for this inconvenience. 1 Link to comment Share on other sites More sharing options...
0 usengines Posted December 2, 2015 Share Posted December 2, 2015 We already own three multi-domain ssl certificates but we were they cannot be used on pswebstore. Link to comment Share on other sites More sharing options...
0 Magiera Posted February 6, 2016 Share Posted February 6, 2016 I bought an SSL certificate for on my custom domains for my PS cloud store, but it has yet to take place, says I still need to update my DNS. Thought this was automatic for cloude Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted February 8, 2016 Share Posted February 8, 2016 I bought an SSL certificate for on my custom domains for my PS cloud store, but it has yet to take place, says I still need to update my DNS. Thought this was automatic for cloude Your problem has been solved. As @selectshop.at said, do not hesitate to use the support tab if you have another problem. Regards Link to comment Share on other sites More sharing options...
0 suegal Posted February 8, 2016 Share Posted February 8, 2016 cannot access https with safari please help Link to comment Share on other sites More sharing options...
0 suegal Posted February 8, 2016 Share Posted February 8, 2016 I see that it is a server issue not prestashop Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted February 9, 2016 Share Posted February 9, 2016 I see that it is a server issue not prestashop cannot access https with safari please help Please, contact our Support team through your support tab in your cloud account. They will be able to help you. Link to comment Share on other sites More sharing options...
0 amninadhirah Posted February 12, 2016 Share Posted February 12, 2016 Can I use my own SSL Cert? Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted February 15, 2016 Share Posted February 15, 2016 Can I use my own SSL Cert? Hello, As it's indicated in our documentation, you can only use SSL certificates bought directly from your user account with your Cloud store. Regards 1 Link to comment Share on other sites More sharing options...
0 john_vlahidis Posted March 5, 2016 Share Posted March 5, 2016 I bought a ssl certifiacte and a domain from the prestacloud. But the certificate is invalid look like expired when I go to my page.and ssl status on prestashop domain manager look "in progress"what i can do? i cant find where i configure my A DNS recordhttp://imagizer.imageshack.us/a/img921/1578/HOmyrZ.pngYour SSL certificate is ready: the new IP address for www.orion-security-systems.eu is now 46.105.174.60. Make sure you change your DNS' A record! More info i send ticket but this is the answer Hello, Thank you for contacting Prestashop Technical Support. I'm very sorry for the inconvenience. I'll go ahead and send this over to our administration team so they can get this resolved as soon as possible. I will contact you as soon as I have a response from our management. If you have any questions please contact us and we'll be glad to help. -Best regards its so hard? to add ssl? Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted March 7, 2016 Share Posted March 7, 2016 Hi @john_vlahidis, Your DNS zone has been updated and your SSL should be active soon. Regards. I bought a ssl certifiacte and a domain from the prestacloud. But the certificate is invalid look like expired when I go to my page.and ssl status on prestashop domain manager look "in progress"what i can do? i cant find where i configure my A DNS recordhttp://imagizer.imageshack.us/a/img921/1578/HOmyrZ.pngYour SSL certificate is ready: the new IP address for www.orion-security-systems.eu is now 46.105.174.60. Make sure you change your DNS' A record! More info i send ticket but this is the answer Hello, Thank you for contacting Prestashop Technical Support. I'm very sorry for the inconvenience. I'll go ahead and send this over to our administration team so they can get this resolved as soon as possible. I will contact you as soon as I have a response from our management. If you have any questions please contact us and we'll be glad to help. -Best regards its so hard? to add ssl? Link to comment Share on other sites More sharing options...
0 john_vlahidis Posted March 9, 2016 Share Posted March 9, 2016 just i wait little bit more and resolve this automatically ? or need something to configure?because this problem is from 02/29/2016 Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted March 9, 2016 Share Posted March 9, 2016 Your SSL is now active Link to comment Share on other sites More sharing options...
0 john_vlahidis Posted March 10, 2016 Share Posted March 10, 2016 ok, i see now! great Link to comment Share on other sites More sharing options...
0 Kölnerin Posted March 10, 2016 Share Posted March 10, 2016 We have 2 shops as multishop and 2 own domains. We bought ssl form prestashop for 1 domain and everything works fine. This domain belongs to the main-shop. How can we by ssl from prestashop for the second domain for the sub-shop? We are hesitating to put the second domain as primary, because it doesn't belong to the main-shop ... Glad to get advice ... Link to comment Share on other sites More sharing options...
0 tonio_fr Posted March 15, 2016 Share Posted March 15, 2016 Your SSL is now active Hi I also bought an SSL certificate for my domain a week ago but I have the following message in my SSL tab: "Un problème technique est survenu lors de l'installation de votre certificat SSL. Nos équipes font leur possible pour y remédier. Dès que la situation reviendra à la normale, votre certificat SSL sera activé et ce message n'apparaîtra plus. Merci pour votre patience." Can you help me ? Thanks Link to comment Share on other sites More sharing options...
0 Maxime Biloé Posted March 16, 2016 Share Posted March 16, 2016 Hello tonio_fr, The support has resolved your issue and your SSL certificate should be activated soon. Do not hesitate to contact our support team through your customer account. Regards Link to comment Share on other sites More sharing options...
0 m10e Posted November 12, 2016 Share Posted November 12, 2016 Hi, I don't have an "Add SSL Certificate" button in the "Domains & Certificate" tab. I have my own domain tingteller.com that and want to add a certificate for it. What to do? Thanks 1 Link to comment Share on other sites More sharing options...
0 dando1977 Posted November 19, 2016 Share Posted November 19, 2016 Hi, I don't have an "Add SSL Certificate" button in the "Domains & Certificate" tab. I have my own domain tingteller.com that and want to add a certificate for it. What to do? Thanks Hi, do you have resolve the ssl problem?? Link to comment Share on other sites More sharing options...
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wide-eyed
Is it possible to add a SSL certificate if our store is hosted on PrestaShop's cloud? If so, how do I do this?
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