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BO Shopping carts problems. On both PS 1.6.09 and 1.5.6


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Hello everyone,

 

First, I apologize for the long post, but I believe this requires details.

 

I am having these problems with shopping carts, on both PS 1.6.09 and 1.5.6 (I have two different stores):

 

1- when a customer (new or old) logs in, an empty ghost cart is created automatically in BO (showing 0.00 RON/EUR value).

These empty shopping carts have the "delete" option, but I don't think that creating empty carts at login is normal behavior.

 

2- after placing an order, the shopping cart is converted into an order and it's visible in "orders" section, but it also remains in the "customers/shopping carts" section, without the "delete" option there.

 

3- in 1.5.6 only, I have enabled the guest check-out option. In this store I have guest shopping carts that have not been transformed into orders but are still in in the "customers/shopping carts" section and do not have the "delete" option.

 

4- I have noticed that the Shopping Cart ID's are not in order, but are in a random order, on both 1.6.09 and 1.5.6.

Whereas the Orders ID's are in the right order.

 

Does anyone encountered these issues and managed to fix them?

What would be the appropriate way of fixing these issues, without re-installing PS from scratch?

 

I also mention:

- On both stores BO's I have been using the "database optimization" module from https://mypresta.eu/modules/administration-tools/database-optimization.html, but I have stopped using it after I had issues with the shopping cart in FO (users could not add products to cart, or had products in cart that were not added by them).

 

- I checked and fixed the database with Prestashop Cleaner official module and the FO shopping carts issues were fixed, but I still have the above issues in BO.

 

- Both stores use non-default themes.

 

Can anyone give me a hint where should I look in order to fix these problems?

 

Thank you.

 

http://coloranti-naturali.ro

http://www.cake-bake.eu

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Edited by Coloranti (see edit history)
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