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GAnalytics doesn't track all the transactions


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Hi,

 

I've a problem with Analytics module on PS 1.6.09: not all the orders appear as transaction. 

In the last month I've 152 orders and only 98 transaction on analytics.

The missed orders are payed with different methods (paypal, cod or bank transfer).

 

Suggestions?

 

Thank you

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  • 3 weeks later...

Hi,

 

I've a problem with Analytics module on PS 1.6.09: not all the orders appear as transaction. 

In the last month I've 152 orders and only 98 transaction on analytics.

The missed orders are payed with different methods (paypal, cod or bank transfer).

 

Suggestions?

 

Thank you

up

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  • 3 months later...
  • 2 weeks later...

With new version of GA module (2.3.1) the problem is solved.

Sorry but the problem is not solved. 

In my Prestashop 1.5.6 and Analytics 2.3.1 module, the problem persists, and it lost 20-25% of all transactions.

I can install this module (not free!!) but I don't know if it will solve the problem. http://addons.prestashop.com/it/analytics-prestashop-moduli/18623-premium-google-analytics-enhanced-ecommerce.html

 

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  • 1 year later...

I have the same problem, only about 2/3 of my orders are reported in Google Analytics... I'd like to disable the PS stats to accelerate my website but I can't since GA is not accurate. I've seen people who have done it, is there something specific to do to ensure that all transactions are registered?

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