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tuk66

[Free Module] Liveagent - Helpdesk And Live Chat

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Free module

 

Free LiveAgent account

 

Complete customer and live support with live chat, multi-channel helpdesk, Facebook and Twitter support, tickets, call center, knowledge base, FAQs and forum.

 

LiveAgent uses over 25.000 businesses.

 

More information and the latest version is at http://www.presta-addons.com/en/modules/24-liveagent-helpdesk-and-live-chat.html.

For PrestaShop 1.6.0.4 and later.

post-92842-0-39059400-1433939268_thumb.png

m4liveagent_1.0.4.zip

m4liveagent_1.0.5.zip

Edited by tuk66 (see edit history)
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Thank you for sharing. I got the module to work just fine. Looking forward to be chatting with my customers :)

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We welcome any feedback (and translators as well).

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couldn't see the module in the module list after I uploaded it succesfuly???

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Do you have any details? What is your PrestaShop version? What exactly happened?

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Hi thanks for the quick reply.

1. downloaded the m4liveagent.zip

2. using presta 1.6.0.9

3.used the "Add a new module" button

  • 4. it says The module was successfully downloaded. after I uploaded it.
  • 5. I can't see it on the module list on my admin.
     

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Check the installed/enabled/authors filters in the list.

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You are right. The file structure was wrong. Sorry. You can download v1.0.1 now.

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You are right. The file structure was wrong. Sorry. You can download v1.0.1 now.

Thank you for your help it's working now.

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Download free ebook How To Choose The Right Helpdesk Software at http://www.presta-addons.com/en/modules/24-liveagent-helpdesk-and-live-chat.html (Support Tab).

 

"Customers nowadays want fast and accurate answers. 8 out of 10 seek for self-service before
contacting a support representative. Do you ask why? Because they want answers, and they
want them now.
"

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This module works in the Cloud.

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The new version of the module is available.

CHANGELOG

 

v1.0.2 (2015-07-10)
- Added French translations
- Completed Slovak translations

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The new version of the module is available.

CHANGELOG

 

v1.0.3 (2015-09-14)
- Added German translations
- Added Italian translations

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I have prestashop 1.6.0.14, and everything is configured, but it's not showing on my page www.trendee.dk??

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Of course, there are many chat services and modules. The best approach is to try as many modules as possible.

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ver 1.6.1.2 ive put the html code in i can login but nothing on website

 

www.click4vapor.co.uk

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So you have the module installed and your LiveAgent account is created, set and active. Strange. Can you uninstall the module and install again?

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I have no other idea. I can look at it myself via FTP & Back Office access or TeamViewer session. Send me PM.

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looks nice, but the free version is only good for 50 conversations. Way too expensive for me to buy a paid license.

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The new version of the module is available.

CHANGELOG

 

v1.0.4 (2015-12-27)
- Added Danish translations
- Added Norwegian translations
- Added Swedish translations

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I have no other idea. I can look at it myself via FTP & Back Office access or TeamViewer session. Send me PM.

I have upload the file via FTP to my PS cloud store, When i click install it give this message

 

This module could not be verified by PrestaShop.

This generally happens when the module isn't distributed through our official marketplace, PrestaShop Addons - or when your server failed to communicate with PrestaShop Addons.

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That's right. It is a way how PrestaShop prefers modules sold at Addons. No issue. The module is fully working.

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This DOES NOT work on the latest "SECURE" version of Prestashop and so if you want LiveAgent to work, you can't upgrade to have a secure site until they update it.

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This no longer works with the latest secure version of Prestashop 1.7...

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