tuk66 792 Posted June 10, 2015 Posted June 10, 2015 (edited) Free module Free LiveAgent account Complete customer and live support with live chat, multi-channel helpdesk, Facebook and Twitter support, tickets, call center, knowledge base, FAQs and forum. LiveAgent uses over 25.000 businesses. More information and the latest version is at http://www.presta-addons.com/en/modules/24-liveagent-helpdesk-and-live-chat.html. For PrestaShop 1.6.0.4 and later. m4liveagent_1.0.4.zip m4liveagent_1.0.5.zip Edited May 23, 2016 by tuk66 (see edit history) 1 1 Share this post Link to post Share on other sites
bryndza 0 Posted June 11, 2015 Posted June 11, 2015 Thank you for sharing. I got the module to work just fine. Looking forward to be chatting with my customers Share this post Link to post Share on other sites
tuk66 792 Posted June 11, 2015 Posted June 11, 2015 We welcome any feedback (and translators as well). Share this post Link to post Share on other sites
mukilevy 1 Posted June 13, 2015 Posted June 13, 2015 couldn't see the module in the module list after I uploaded it succesfuly??? Share this post Link to post Share on other sites
tuk66 792 Posted June 13, 2015 Posted June 13, 2015 Do you have any details? What is your PrestaShop version? What exactly happened? Share this post Link to post Share on other sites
mukilevy 1 Posted June 13, 2015 Posted June 13, 2015 Hi thanks for the quick reply. 1. downloaded the m4liveagent.zip 2. using presta 1.6.0.9 3.used the "Add a new module" button 4. it says The module was successfully downloaded. after I uploaded it. 5. I can't see it on the module list on my admin. Share this post Link to post Share on other sites
tuk66 792 Posted June 13, 2015 Posted June 13, 2015 Check the installed/enabled/authors filters in the list. Share this post Link to post Share on other sites
mukilevy 1 Posted June 13, 2015 Posted June 13, 2015 checked not there! Share this post Link to post Share on other sites
mukilevy 1 Posted June 13, 2015 Posted June 13, 2015 Share this post Link to post Share on other sites
mukilevy 1 Posted June 13, 2015 Posted June 13, 2015 ok I think this is the problem Share this post Link to post Share on other sites
tuk66 792 Posted June 13, 2015 Posted June 13, 2015 You are right. The file structure was wrong. Sorry. You can download v1.0.1 now. Share this post Link to post Share on other sites
mukilevy 1 Posted June 13, 2015 Posted June 13, 2015 You are right. The file structure was wrong. Sorry. You can download v1.0.1 now. Thank you for your help it's working now. Share this post Link to post Share on other sites
tuk66 792 Posted June 23, 2015 Posted June 23, 2015 Download free ebook How To Choose The Right Helpdesk Software at http://www.presta-addons.com/en/modules/24-liveagent-helpdesk-and-live-chat.html (Support Tab). "Customers nowadays want fast and accurate answers. 8 out of 10 seek for self-service beforecontacting a support representative. Do you ask why? Because they want answers, and theywant them now." Share this post Link to post Share on other sites
fernandob98 0 Posted July 4, 2015 Posted July 4, 2015 Not working for CLOUD STORES. PLEASE VERIFY THE MODULE! Thanks, Share this post Link to post Share on other sites
tuk66 792 Posted July 6, 2015 Posted July 6, 2015 This module works in the Cloud. Share this post Link to post Share on other sites
Lorkasolar 0 Posted July 9, 2015 Posted July 9, 2015 This is the FREE forum insn´t it ? Share this post Link to post Share on other sites
tuk66 792 Posted July 9, 2015 Posted July 9, 2015 What do you mean? Share this post Link to post Share on other sites
tuk66 792 Posted July 10, 2015 Posted July 10, 2015 The new version of the module is available.CHANGELOG v1.0.2 (2015-07-10)- Added French translations- Completed Slovak translations Share this post Link to post Share on other sites
tuk66 792 Posted September 14, 2015 Posted September 14, 2015 The new version of the module is available.CHANGELOG v1.0.3 (2015-09-14)- Added German translations- Added Italian translations Share this post Link to post Share on other sites
wrestlingtrader 0 Posted September 16, 2015 Posted September 16, 2015 Tried to Install this to Prestashop 1.5.6.2I get the module as installed but you dont have permission to configure this module Any ideas?? Share this post Link to post Share on other sites
tuk66 792 Posted September 16, 2015 Posted September 16, 2015 Sorry, this module works in PrestaShop 1.6 only. Share this post Link to post Share on other sites
sadiwadi 0 Posted October 4, 2015 Posted October 4, 2015 I have prestashop 1.6.0.14, and everything is configured, but it's not showing on my page www.trendee.dk?? Share this post Link to post Share on other sites
slim0801 0 Posted November 14, 2015 Posted November 14, 2015 You can try this, maybe it will help: http://addons.prestashop.com/en/front-office-features-prestashop-modules/18967-live-chat-pro-responsive.html Share this post Link to post Share on other sites
tuk66 792 Posted November 17, 2015 Posted November 17, 2015 Of course, there are many chat services and modules. The best approach is to try as many modules as possible. Share this post Link to post Share on other sites
eksc06651 0 Posted November 19, 2015 Posted November 19, 2015 hi didnt work installed and configured can login but nothing showing on site Share this post Link to post Share on other sites
tuk66 792 Posted November 19, 2015 Posted November 19, 2015 Any details (version, URL)? Share this post Link to post Share on other sites
eksc06651 0 Posted November 19, 2015 Posted November 19, 2015 ver 1.6.1.2 ive put the html code in i can login but nothing on website www.click4vapor.co.uk Share this post Link to post Share on other sites
tuk66 792 Posted November 19, 2015 Posted November 19, 2015 So you have the module installed and your LiveAgent account is created, set and active. Strange. Can you uninstall the module and install again? Share this post Link to post Share on other sites
eksc06651 0 Posted November 19, 2015 Posted November 19, 2015 uninstalled and re installed put html code back in still nothing Share this post Link to post Share on other sites
tuk66 792 Posted November 19, 2015 Posted November 19, 2015 (edited) Have you set the HTML Code and selected "All pages" http://www.presta-addons.com/263-large_default/liveagent-helpdesk-and-live-chat.jpg Edited November 19, 2015 by tuk66 (see edit history) Share this post Link to post Share on other sites
eksc06651 0 Posted November 19, 2015 Posted November 19, 2015 yes even generated a new api key and put new one in still nothing Share this post Link to post Share on other sites
tuk66 792 Posted November 19, 2015 Posted November 19, 2015 I have no other idea. I can look at it myself via FTP & Back Office access or TeamViewer session. Send me PM. Share this post Link to post Share on other sites
sjaakie3 6 Posted November 19, 2015 Posted November 19, 2015 looks nice, but the free version is only good for 50 conversations. Way too expensive for me to buy a paid license. Share this post Link to post Share on other sites
DobrePromo 0 Posted November 20, 2015 Posted November 20, 2015 Thanks , useful module ! Share this post Link to post Share on other sites
tuk66 792 Posted December 27, 2015 Posted December 27, 2015 The new version of the module is available.CHANGELOG v1.0.4 (2015-12-27)- Added Danish translations- Added Norwegian translations- Added Swedish translations Share this post Link to post Share on other sites
missamoresg 3 Posted February 24, 2016 Posted February 24, 2016 I have no other idea. I can look at it myself via FTP & Back Office access or TeamViewer session. Send me PM. I have upload the file via FTP to my PS cloud store, When i click install it give this message This module could not be verified by PrestaShop.This generally happens when the module isn't distributed through our official marketplace, PrestaShop Addons - or when your server failed to communicate with PrestaShop Addons. Share this post Link to post Share on other sites
tuk66 792 Posted February 24, 2016 Posted February 24, 2016 That's right. It is a way how PrestaShop prefers modules sold at Addons. No issue. The module is fully working. Share this post Link to post Share on other sites
Cling 0 Posted April 19, 2020 Posted April 19, 2020 This DOES NOT work on the latest "SECURE" version of Prestashop and so if you want LiveAgent to work, you can't upgrade to have a secure site until they update it. Share this post Link to post Share on other sites
Netling 0 Posted April 19, 2020 Posted April 19, 2020 This no longer works with the latest secure version of Prestashop 1.7... Share this post Link to post Share on other sites
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