karthiks Posted June 5, 2015 Share Posted June 5, 2015 Hi Team, I have installed the prestahsop 1.6.0.14 lastest one. I facing the issues when am adding the product to cart and click to proceed to checkout its showing the error "Your shopping cart is empty.". We using default theme only. Kindly advice how to fix this issues ASAP. Thanks Link to comment Share on other sites More sharing options...
karthiks Posted June 5, 2015 Author Share Posted June 5, 2015 This is default issue in prestashop 1.6.0.14 ? Thanks Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 5, 2015 Share Posted June 5, 2015 Hi, can you supply the front office url for review? Link to comment Share on other sites More sharing options...
karthiks Posted June 5, 2015 Author Share Posted June 5, 2015 http://apsoftinfosystem.com/kompletus/en/ Link to comment Share on other sites More sharing options...
prevaj1000 Posted June 5, 2015 Share Posted June 5, 2015 (edited) Hi Karthiks, Its sessions issue. Note - Every time when you click add to cart button it create new session instead of overriding the old session. Kindly check with it. Edited June 5, 2015 by prevaj1000 (see edit history) 1 Link to comment Share on other sites More sharing options...
karthiks Posted June 5, 2015 Author Share Posted June 5, 2015 Am using default prestashop only. How to solve this issues. Kindly advice me. Thanks for support. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 5, 2015 Share Posted June 5, 2015 these issue are always 20 questions, so thanks for your patience. my feeling at this time is that the issue has to do with non-www, possible DNS issue. Do you custom redirects in your .htaccess file to remove www in your shop URL? Also check that the domain and ssl domain names are 1) without www and 2) they are the same domain name. back office-->preferences-->seo & urls-->scroll down..to check 'Set Shop URL'. Link to comment Share on other sites More sharing options...
karthiks Posted June 6, 2015 Author Share Posted June 6, 2015 We have already removed WWW from our shop url in backend as well as in htaccess. Still the issue exists. Link to comment Share on other sites More sharing options...
karthiks Posted June 9, 2015 Author Share Posted June 9, 2015 Hi Team, I cant find any solutions to fix this issues. Please let me know ASAP. how to fix this issues. We are using default prestashop version 1.6.0.14. Thanks Link to comment Share on other sites More sharing options...
karthiks Posted June 15, 2015 Author Share Posted June 15, 2015 Hi, This is default error or something wrong in prestashop ? Thanks Link to comment Share on other sites More sharing options...
karthiks Posted June 18, 2015 Author Share Posted June 18, 2015 hello, Any updates please let me know. Am Waiting Thanks Link to comment Share on other sites More sharing options...
karthiks Posted January 27, 2016 Author Share Posted January 27, 2016 I found the solutions. Previously i have imported the orders and forget to reset the autoincrement count in cart order table. After updated the auto increment its working fine. Link to comment Share on other sites More sharing options...
benjamingojr Posted June 6, 2016 Share Posted June 6, 2016 Hi there Could you let me know how this is done? TIA Link to comment Share on other sites More sharing options...
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