buzzworm Posted May 30, 2015 Share Posted May 30, 2015 Is there any way to delete a credit slip in 1.6? I don't see a way. I didn't realize that partial refunds generated credit slips instead of refunding the credit card. So I want to delete the credit slip so I can refund the card by another means outside of PrestaShop. thanks Link to comment Share on other sites More sharing options...
buzzworm Posted June 1, 2015 Author Share Posted June 1, 2015 I'm very confused by partial refunds and credit slips. I did a partial refund for $5.50 for the customer's shipping cost, but no refund was sent to the card. I logged into my Authorize.net account and verified that there's no indication of a $5.50 refund. So I had to manually refund $5.50 from my Authorize.net account, outside of PrestaShop. But of course the customer still has a credit slip for $5.50. The customer will be able to use this for a $5.50 discount in the future, right? Of course I don't want that since I gave a refund. Is there any way to refund the customer instead of creating a credit slip? I've read the documentation I could find and there's not much explanation about doing credit card refunds, but only that a credit slip is always created. Thanks! Link to comment Share on other sites More sharing options...
Ricky Blunda Posted June 7, 2017 Share Posted June 7, 2017 Same here, if this thread isnt too old. How do I delete a credit slip in Prestashop 1.6? In 1.5 there was apparently a bin-icon for deleting credit slips but I see no such option in 1.6... Link to comment Share on other sites More sharing options...
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