Payment module error: Property OrderHistory->id_order_state is empty

[Daniel Patilea]

I've updated prestashop recently and i get this error:
 

Property OrderHistory->id_order_state is empty
at line 872 in file classes/ObjectModel.php

I have the latest version of Prestashop. This is the page

Any advice please?

Edited May 27, 2015 by iDan (see edit history)

[tuk66]

Look at the ps_order_history table, id_order_state field. All values have to be non-zero in this field. If you don't know, set 8 (Payment error).

[Daniel Patilea]

Look at the ps_order_history table, id_order_state field. All values have to be non-zero in this field. If you don't know, set 8 (Payment error).

 

The table seems ok, there's no entry with 0 value

[tuk66]

Then you look at the code. Probably some problems with the payment module.

[Daniel Patilea]

Then you look at the code. Probably some problems with the payment module.

 

I appreciate your help tuk66

I've updated the payment modules (bankwire and checque) but still no luck. I guess there's a database problem or something but i just can't figure it out.

[NemoPS]

It seems the cheque module has some issues, can you expand the 4th line of the error, from the bottom?

[Daniel Patilea]

It seems the cheque module has some issues, can you expand the 4th line of the error, from the bottom?

 

Here's a expanded screenshot: http://i.imgur.com/FnvNdts.png

[NemoPS]

there is no status set for PS_OS_CHEQUE

You can either add the entry manually to the back office (corresponding to the status) or hardcode it, if reinstalling the module doesn't help

[Daniel Patilea]

there is no status set for PS_OS_CHEQUE

 

You can either add the entry manually to the back office (corresponding to the status) or hardcode it, if reinstalling the module doesn't help

 

Nemo, this error appears only if i add to cart products out of stock, this is a product example

Edited June 3, 2015 by iDan (see edit history)

[NemoPS]

Oh, you might be missing the backorder status. Can you check?

[Daniel Patilea]

Oh, you might be missing the backorder status. Can you check?

 

I checked the order statuses and they seem to be there: http://i.imgur.com/9vOGmaQ.png

[NemoPS]

That should be "in arrivo", I guess. What about those PS_OUTOFSTOCK ones? DO they have any entry in the database? (Referring to the error screenshot)

[Daniel Patilea]

That should be "in arrivo", I guess. What about those PS_OUTOFSTOCK ones? DO they have any entry in the database? (Referring to the error screenshot)

There's a PS_OS_OUTOFSTOCK entry with the value 9 but no PS_OUTOFSTOCK entry.

[NemoPS]

THat's the one I meant. sorry. THe problem is the module wants PS_OS_OUTOFSTOCK_PAID or PS_OS_OUTOFSTOCK_UNPAID

[Daniel Patilea]

THat's the one I meant. sorry. THe problem is the module wants PS_OS_OUTOFSTOCK_PAID or PS_OS_OUTOFSTOCK_UNPAID

Those two entries: PS_OS_OUTOFSTOCK_PAID and PS_OS_OUTOFSTOCK_UNPAID are missing from ps_configuration table, should I add both of them? What values should they have?

[Daniel Patilea]

I solved the issue by inserting PS_OS_OUTOFSTOCK_PAID and PS_OS_OUTOFSTOCK_UNPAID in the ps_configuration table.

Thanks alot Nemo!