Jump to content

Recommended Posts

Hello
I installed and setup Google Analytics API  Module
i get error Cannot retrieve test results

 

How to fix it?

Share this post


Link to post
Share on other sites

Is your site in maintenance mode?

Share this post


Link to post
Share on other sites

Is your site in maintenance mode?

No but if i leave blank Profil i get Google API Authorization granted

Share this post


Link to post
Share on other sites

"blank Profil"? what do you mean?

Share this post


Link to post
Share on other sites

I've been trying to get mine working since October without success. Is anyone else having problems still?

  • Like 1

Share this post


Link to post
Share on other sites

I'm also havin this problem; if i leave the "Profile" box empty, i get "API Authorization Granted", if i put the "Profile" number, i get "Cannot retrieve test results".

 

Thanks.

Edited by etsilhooq (see edit history)

Share this post


Link to post
Share on other sites

I had exactly the same problem - cannot retrieve test results, then I left the Profile box empty and this message went away, authorization granted ok

but still get another error message:  "access token cannot be retrieved"

Anybody any idea?

Share this post


Link to post
Share on other sites

Hi all,

I think we do face the same problem of Google Analytics API from December 2016.

I try and check every things I found in this Prestashop Forum.

I believe not thing I can do now.

Hopefully, there will be an update of this free module since I can not find it in store right now.

Can someone help us?

 

Thanks.

Share this post


Link to post
Share on other sites

Hi all,

I think we do face the same problem of Google Analytics API from December 2016.

I try and check every things I found in this Prestashop Forum.

I believe not thing I can do now.

Hopefully, there will be an update of this free module since I can not find it in store right now.

Can someone help us?

 

Thanks.

Same problem here. Prestashop support is incompetent- this is 3 year old bug!

Share this post


Link to post
Share on other sites

please where and how did you enter it ..... mine is still giving me same problem...can you share the steps you follow please

Share this post


Link to post
Share on other sites

×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More