Gamehunter Posted May 15, 2015 Share Posted May 15, 2015 I could not fix problems with the website and no one could give me any answers to my inquiries, so I uninstalled PrestaShop to start over. I have reinstalled it in Free Mode twice and I cannot log into the back office. It tells me "The Employee does not exist, or the password provided is incorrect." I have clicked on Lost Password, and it tells me the email address does not exist. I used the same email address I used when I installed it the first time. What am I doing wrong? Thank you. Link to comment Share on other sites More sharing options...
Gamehunter Posted May 18, 2015 Author Share Posted May 18, 2015 Update. I uninstalled and reinstalled it a couple more times and then, suddenly, it started working. I have had no problems since. The website is up and running. Link to comment Share on other sites More sharing options...
meschgis Posted July 27, 2015 Share Posted July 27, 2015 Did you have already a database with products and orders? Link to comment Share on other sites More sharing options...
Gamehunter Posted July 27, 2015 Author Share Posted July 27, 2015 Thank you for your reply. I solved the problem last May and have had no further problems. The website is up and running now without any issues. Link to comment Share on other sites More sharing options...
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