stickouk Posted May 15, 2015 Share Posted May 15, 2015 Hi, Is anyone else experiencing problems with the PayPal module? It was working fine on my site until recently and then suddenly stopped working. Now, when I activate Express Checkout I get a Server Error 500 when clicking on product pages on my site http://s-uk.co Also, login in with PayPal no longer works. The following error message is returned: Relying Party Validation error: redirect_uri provided in the request does not match with the registered redirect_uri. Please check the request. The folders have 755 permissions and the files are all 644. I have entered my PayPal API Credentials, the LIVE Client ID and Secret, and also the return URL as per the documentation. I am using Prestashop v1.6.0.9 and PayPal v3.8.4 Any help would be greatly appreciated Link to comment Share on other sites More sharing options...
danny5514 Posted May 15, 2015 Share Posted May 15, 2015 (edited) I seem to be getting the same problem. I have not managed to get it working at all, I just don't know if its my settings or a problem with the module. any advice would be much appreciated. my version is v1.6.0.11 and PayPal v3.8.4 Edited May 15, 2015 by danny5514 (see edit history) Link to comment Share on other sites More sharing options...
stickouk Posted May 17, 2015 Author Share Posted May 17, 2015 Hi Danny, Did you find a solution? I still can't get it working. Link to comment Share on other sites More sharing options...
stickouk Posted May 22, 2015 Author Share Posted May 22, 2015 Please can somebody help with this issue? Link to comment Share on other sites More sharing options...
Power2All Posted May 22, 2015 Share Posted May 22, 2015 Plugin is not working, seems to be a change in protocol, but not too sure. Our site has the same problem. Link to comment Share on other sites More sharing options...
AlanWooler Posted May 22, 2015 Share Posted May 22, 2015 I also am having the same error when I use the 'Log in with PayPal' option and the same error as you are getting when you try and pay with PayPal. Mine is a new shop, so this is the first test of it. I am using: PrestaShop 1.6.0.14 PayPal v3.8.4 - by PrestaShop Somebody has to know what has caused this and how to fix it. Please help! Thanks Alan Link to comment Share on other sites More sharing options...
Statuesque Posted May 22, 2015 Share Posted May 22, 2015 Think it might be paypal tightening up. I thought I had fixed it as they sent me an e-mail saying the following. PayPal will start enforcing the rule that the Return URL and the redirect_uri parameter must be consistent in order for Log In with PayPal to function properly. What you need to do The good news is that this is easy to change. We've provided a step-by-step guide on the PayPal Technical Services site to help you correct the integration issue. This step-by-step guide should make it easy for your developer or technical person to help fix your Log In with PayPal integration. Once this is done, your integration with Log In with PayPal will be up to date. Questions can be directed to our Merchant Technical Services team on our Technical Support website. Click here for more information. We appreciate your business and thank you for choosing PayPal. Link to comment Share on other sites More sharing options...
senses Posted May 23, 2015 Share Posted May 23, 2015 I seem to be getting the same problem. I have not managed to get it working at all, I just don't know if its my settings or a problem with the module. any advice would be much appreciated. my version is v1.6.0.11 and PayPal v3.8.4 Same, mine does not work at all, it will not accept payments Link to comment Share on other sites More sharing options...
applecart_girl Posted May 25, 2015 Share Posted May 25, 2015 I also had a problem with mine around this time. I uninstalled the module, downloaded fresh from PS Addons and put in API credentials again. One important point to note is NOT to cut and copy API password, or if you do, at least delete the last few characters and input manually. I found if I cut and pasted all information, the module wouldn't work. It was only by chance I decided to delete password and enter manually that I got it working.Hope this helps someone Link to comment Share on other sites More sharing options...
stickouk Posted May 26, 2015 Author Share Posted May 26, 2015 Thank you Applecart_Girl - will checkout your advice and see if it works. Prestashop support has not been forthcoming and I also wrote to PayPal on 17th May - no response. I imagine many people will be losing a lot of sales as a result of this. 1 Link to comment Share on other sites More sharing options...
AlanWooler Posted May 26, 2015 Share Posted May 26, 2015 I am just confused now. I read the guide that @Statuesque told us about (thank you for that), but am reading about the return URLs and am just confused with all the samples/examples and not sure what on earth I am supposed to use. Is the return path to my site or to Paypal or somebody else? Does anybody have any idea? Link to comment Share on other sites More sharing options...
stickouk Posted May 27, 2015 Author Share Posted May 27, 2015 I've raised a technical support request with PayPal. If I/they manage to get it working I'll let you know. It's been nearly 3 weeks since it worked properly - unbelievable that Prestashop etc. are not all over this as it will be having an enormous impact on sales for some people. Link to comment Share on other sites More sharing options...
AlanWooler Posted May 27, 2015 Share Posted May 27, 2015 Thanks @stickouk, would really like to know if/when they do contact you. They must have lost a lot of money in sales for this begin down. I am so surprised they haven't helped more to get it sorted. Link to comment Share on other sites More sharing options...
Statuesque Posted May 27, 2015 Share Posted May 27, 2015 I have turned off the log in with paypal option for now. Simply could not get it to work, even when the url's matched the error still arrived. As the checkout with paypal works just fine I just chose the easy option for now Instructions were not user friendly enough to be able to understand them fully. Link to comment Share on other sites More sharing options...
mnmak Posted May 29, 2015 Share Posted May 29, 2015 Anyone got it working yet? Link to comment Share on other sites More sharing options...
AlanWooler Posted May 29, 2015 Share Posted May 29, 2015 Not that I know off. I too have disabled the option as rather my customers not see the function since it doesn't work. Link to comment Share on other sites More sharing options...
stickouk Posted May 31, 2015 Author Share Posted May 31, 2015 Sorry - no news yet. I've raised a complaint with PayPal because they were supposed to respond to my technical support request within 24 hours. That was 5 days ago. Prestashop have been no use so I'll let you know how I get on with PayPal when I (eventually) hear back from them. Link to comment Share on other sites More sharing options...
sounds Posted June 3, 2015 Share Posted June 3, 2015 I did the exact same thing, submitted ticket to paypal and posted here. This is not good, i have had a few new users try to checkout with paypal. Link to comment Share on other sites More sharing options...
stickouk Posted June 3, 2015 Author Share Posted June 3, 2015 I've now contacted the PayPal Europe module developers with information provided direcly by PayPal. Hopefully they will produce an update shortly which will solve the problems. I'll keep you all posted. Link to comment Share on other sites More sharing options...
sounds Posted June 3, 2015 Share Posted June 3, 2015 (edited) I hope so because I don't want to delete it and get stuck into magneto after all this time, and I'm about to. And I'm not getting any answers in my threads here, nearly everyone seems to be having similar issues. Edited June 3, 2015 by sounds (see edit history) Link to comment Share on other sites More sharing options...
psonou Posted June 3, 2015 Share Posted June 3, 2015 Getting the same issue and impossible to fix even after creating another app in Paypal. No matter. Looking for the Paypal support answer from stickouk. Crossing fingers. Link to comment Share on other sites More sharing options...
sounds Posted June 3, 2015 Share Posted June 3, 2015 (edited) You just reminded me, I contacted paypal two days ago about this, no reply yet. When i disabled the paypal module everything worked,but I have my store set up to use paypal. I'm wondering if it's an issue with something paypal changed or the module itself. Maybe someone should try contact the module developer. Edited June 3, 2015 by sounds (see edit history) Link to comment Share on other sites More sharing options...
Statuesque Posted June 3, 2015 Share Posted June 3, 2015 The payment side of paypal all works just fine for me. It's only the login with paypal that has stopped working :/ from the wording of the email I received that I posted, sounds like paypal have tightened up security for the login ability via the prestashop site button. I get the feeling that this is not something paypal will help directly with and likely more a module issue since the paypal changes Link to comment Share on other sites More sharing options...
psonou Posted June 3, 2015 Share Posted June 3, 2015 I have check the code and recovered the url sent to Paypal to put it in the return URL in Paypal to be sure. It is the exact same on both ends of the connection but still I get the same error.... weird Link to comment Share on other sites More sharing options...
sounds Posted June 5, 2015 Share Posted June 5, 2015 I got a reply from Paypal people but the steps they suggested didn't work, deleting and creating my api credentials. Last night I installed another cart system for tester to see if there was an issue with their paypal module, and it worked straight away. Link to comment Share on other sites More sharing options...
applecart_girl Posted June 6, 2015 Share Posted June 6, 2015 This is ridiculous! One of the most important payment modules for our Prestashop sites is not working! Instead of sending out newsletters encouraging us to buy more modules - perhaps Prestashop should be alerting us to fixes that need to be made in order to keep our shops running smoothly. Arrrrgggghhhh !!After updating my API credentials, my PayPal v3.8.4 module is not working again. Customers can click through and enter payment details, but PayPal doesn't process payment and just reloads the same payment page. Have enabled 'debug' but no errors showing up on site. Customer can't make payment and I lose sales. Not happy. Off to try more solutions ... Link to comment Share on other sites More sharing options...
sounds Posted June 6, 2015 Share Posted June 6, 2015 (edited) Someone needs to find the module guy and tie him up I'm already working on another shopping system, no errors with paypal related extensions. Hope this gets sorted soon, I was enjoying Presta! Edited June 6, 2015 by sounds (see edit history) Link to comment Share on other sites More sharing options...
mnmak Posted June 8, 2015 Share Posted June 8, 2015 Still nothing, guys? Hope PP would start taking us seriously any time soon... Link to comment Share on other sites More sharing options...
stickouk Posted June 8, 2015 Author Share Posted June 8, 2015 Hello All, I'm pleased to report that the module developers have got it working now on my site http://s-uk.co You can contact them on this page http://addons.prestashop.com/en/payments-gateways-prestashop-modules/1748-paypal.html (on the right hand side in the INFORMATIONS section). I expect they will update the module at some point soon although at the time of writing it is still version 3.8.4 Good luck and I hope you all get it working on your respective sites. Link to comment Share on other sites More sharing options...
sounds Posted June 8, 2015 Share Posted June 8, 2015 (edited) I just got the latest version, still have same error. Edited June 9, 2015 by sounds (see edit history) Link to comment Share on other sites More sharing options...
psonou Posted June 9, 2015 Share Posted June 9, 2015 Hi, Just installed the updated module and I'm still getting the same error....That's very very disappointing. Link to comment Share on other sites More sharing options...
mnmak Posted June 9, 2015 Share Posted June 9, 2015 (edited) I installed the new version and it worked out. Created a new app though and do not use the paypal's login button but a 3rd party login app with the paypal credentials (I doubt it it makes the difference). Edited June 9, 2015 by mnmak (see edit history) Link to comment Share on other sites More sharing options...
sounds Posted June 12, 2015 Share Posted June 12, 2015 (edited) mnmak I think you're right, it works if I turn of Use the PayPal Login functionnality Edited June 16, 2015 by sounds (see edit history) Link to comment Share on other sites More sharing options...
Grentarc Posted July 26, 2015 Share Posted July 26, 2015 (edited) I had the same problem, and I am running a site with forced SSL I commented out the following lines in /modules/paypal/paypal_login/paypal_login.php and changed the remaining line to https My PayPal login now works perfectly public static function getReturnLink() { // return 'http://requestb.in/1jlaizq1'; // if (method_exists(Context::getContext()->shop, 'getBaseUrl')) // return Context::getContext()->shop->getBaseUrl().'modules/paypal/paypal_login/paypal_login_token.php'; // else return 'https://'.Configuration::get('PS_SHOP_DOMAIN').'/modules/paypal/paypal_login/paypal_login_token.php'; } Edited July 26, 2015 by Grentarc (see edit history) Link to comment Share on other sites More sharing options...
sounds Posted July 26, 2015 Share Posted July 26, 2015 I ended up reinstalling presta fresh again after weeks of playing with magento i got sick of magento with no support Then I moved on to opencart which is kind of nice and a bit easier than prestsshop but not as advanced I think. Anyway I'm back with presta, been up all nite tryin to configure it again, So far I just used the basic ship by weight module and paypal seems to be working, God knows what else I need to configure, i haven't a clue about setting price ranges etc. I'm finding it all a bit tough.. tried a ups auto rates thing a few weeks back got completely lost. Link to comment Share on other sites More sharing options...
lhalda Posted December 5, 2015 Share Posted December 5, 2015 (edited) I got my fresh PrestaShop installation working with Login with PayPal, this helped: https://www.prestashop.com/forums/topic/420295-the-paypal-login-suddenly-stopped-working/?do=findComment&comment=2041401 In PayPal app, you need to use "myurl"/modules/paypal/paypal_login/paypal_login_token.php?authentication (the suffix ?authentication at the URL end is change to extension's provided documentation) as Return URL. I allowed everything I could there in Login with PayPal section of App options. Also first time around the app couldn't be updated (most fields defaulting on refresh), so I deleted it, created a new one and put all options in on first try I have PrastaShop 1.6.1.3 and PayPal module 3.10.2 Edited December 5, 2015 by lhalda (see edit history) Link to comment Share on other sites More sharing options...
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