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404 error


stefanciucu
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Hello everybody,

Let's just start by telling you that I am a total newbie.

I have a major problem.

I receive the message:

 

"
This page is not available
404

We're sorry, but the Web address you've entered is no longer available."

 

everytime I try to add a product subcategory or a menu subcategory.

 

I use the current prestashop version with the theme http://addons.prestashop.com/en/high-tech/18953-jms-audio.html

 

Any advice is great. Thank you.

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Hi Stefan,

 

- Do you have a link to your site?

- What is the exact URL of the 404 page you get?

- Did you recently turn on/off Friendly URL's? (at Preferences->SEO & URL's, scroll down a little)

 

pascal

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Stefan,

 

If you turn OFF the friendly URLs, and reload the page and add a subcategory, does it then work? Maybe some problem in .htaccess file, or some old cache

 

So maybe also clear your browser's cache and cookies for the site.

 

Let me know,

pascal.

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