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Hi,

I want to change logo of my shop in Prestashop 1.6 (1.6.0.14), but I am unable to change any logos in my shop.

 

When I go to Preferences > Themes > Logo > add new file > then I choose a .jpg file from my pc (400x120px small and 9,71kB in size) and press "Save" button - it gives me "The settings have been successfully updated." But I do not see any changes whatsoever. Not in Backoffice nor in Frontoffice nor in FTP.

 

I tried the same process on the official prestashop demo - it worked, but when I repeat the same process in my shop, it does not work.

 

I have Cache turned OFF. Force compilation turned ON.

I cleared prestashop Cache. I cleared browser Cache.

I tried Mozilla, Chrome and IE. I set folder /img permissions to 777.

(I also contacted my hosting provider, they think it is Presta bug).

Nothing works.

 

Can somebody pleas help here? Thank you very much.

 

 

 

 

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Is the file in your img folder being updated?

 

Hi, no it is not. If I try to change "logo for invoice" it is not being uploaded. If I try to change "Header logo" it is not being updated in img folder in ftp.

Thanks for your reply.

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Hi, that is not a good solution, because I want to change Invoice logo. When you upload a Header logo for the shop for the first time, it adds that logo.jpg file onto your ftp and all other logo types such as Invoice logo have this image as a source. So if I changed the image on ftp it would change all the logos in the shop, not only Invoice logo.

 

Any ideas?

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