Installation error 45% prestashop 1.6.0.14

[qostik]

Hi,

 

I encounter an issue with the installation process.

After populate the database, the installation stop with a message : "An error occured"

No much info about the error.

I tried to change the unix rights on the config folder but no change.

chmod 777 /var/www/html/prestashop/config/

Here the error I get in /var/log/httpd/whatever.log :

[Tue Apr 28 12:11:35 2015] [error] [client 192.168.1.40] PHP Fatal error:  Uncaught exception 'PrestaShopException' with message 'Property Tab->name length (72) must be between 0 and 64' in /var/www/html/prestashop/classes/ObjectModel.php:913\nStack trace:\n#0 /var/www/html/prestashop/classes/ObjectModel.php(319): ObjectModelCore->validateFieldsLang()\n#1 /var/www/html/prestashop/classes/ObjectModel.php(669): ObjectModelCore->getFieldsLang()\n#2 /var/www/html/prestashop/classes/Tab.php(507): ObjectModelCore->update(false)\n#3 /var/www/html/prestashop/controllers/admin/AdminTranslationsController.php(649): TabCore->update()\n#4 /var/www/html/prestashop/classes/Language.php(910): AdminTranslationsControllerCore::addNewTabs(Object(SimpleXMLElement), Array)\n#5 /var/www/html/prestashop/classes/LocalizationPack.php(317): LanguageCore::downloadAndInstallLanguagePack(Object(SimpleXMLElement), NULL, Object(SimpleXMLElement))\n#6 /var/www/html/prestashop/classes/LocalizationPack.php(66): LocalizationPackCore->_installLanguages(Object(SimpleXMLElement), true)\n#7 /var/www/html/prestashop/install/model in /var/www/html/prestashop/classes/ObjectModel.php on line 913, referer: http://192.168.1.104/install/index.php?restart=true

I created a VM with Virtualbox, install a CentOS 6 with minimal install.

Updated the system.

I followed the requirement and the installation guide.

I set the owner to all files from the zip to "apache"

chown -R apache: /var/www/html/prestashop/

packages versions :

[root@localhost config]# rpm -qa |grep php
php-cli-5.3.3-40.el6_6.x86_64
php-pdo-5.3.3-40.el6_6.x86_64
php-gd-5.3.3-40.el6_6.x86_64
php-common-5.3.3-40.el6_6.x86_64
php-5.3.3-40.el6_6.x86_64
php-mysql-5.3.3-40.el6_6.x86_64
php-xml-5.3.3-40.el6_6.x86_64
[root@localhost config]# rpm -qa |grep mysql
mysql-5.1.73-3.el6_5.x86_64
mysql-libs-5.1.73-3.el6_5.x86_64
mysql-server-5.1.73-3.el6_5.x86_64
php-mysql-5.3.3-40.el6_6.x86_64
[root@localhost config]# rpm -qa |grep httpd
httpd-2.2.15-39.el6.centos.x86_64
httpd-tools-2.2.15-39.el6.centos.x86_64

All packages come from base repository.

 

I tried to install on a CentOs 7 before but couldn't make it work, blank page with  a php error :/

 

Best regards,

[shacker]

try to upload 1.6.0.11 version, with fileszilla, and install again. if works, you can update to 1.6.0.14

[qostik]

Hi,

still not working.

I remove all the old folder and install a new one with the version 1.6.0.11

Same error at 45%.

I disableled SELINUX and shutdown the firewalll, but nothing change :'(

192.168.1.40 - - [10/May/2015:18:18:21 +0700] "POST /install/index.php HTTP/1.1" 200 11221
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/theme/js/process.js HTTP/1.1" 200 6205
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/theme/img/visu_boBlock.png HTTP/1.1" 200 7922
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/theme/img/visu_foBlock.png HTTP/1.1" 200 10815
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/theme/img/help.png HTTP/1.1" 200 2156
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/theme/img/print.png HTTP/1.1" 200 175
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/index.php?compile_templates=1&bo=0 HTTP/1.1" 200 -
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/index.php?compile_templates=1&bo=1 HTTP/1.1" 200 -
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/index.php?generateSettingsFile=true&_=1431256713704 HTTP/1.1" 200 29
192.168.1.40 - - [10/May/2015:18:18:33 +0700] "GET /install/index.php?installDatabase=true&_=1431256713705 HTTP/1.1" 200 29
192.168.1.40 - - [10/May/2015:18:18:36 +0700] "GET /install/index.php?installDefaultData=true&_=1431256713706 HTTP/1.1" 200 29
192.168.1.40 - - [10/May/2015:18:19:06 +0700] "GET /install/index.php?populateDatabase=true&_=1431256713707 HTTP/1.1" 200 29
192.168.1.40 - - [10/May/2015:18:19:09 +0700] "GET /install/index.php?configureShop=true&_=1431256713708 HTTP/1.1" 500 -

 

Everything okay until the configuration process.

 

Any help would be welcome.

 

Best regards,

 

[qostik]

Problem solved.

Because the issue was about the configuration, I changed my shop configuration on the beginning of installation.

I changed the shop name from "shop" to "bigshop" and the password from "123456789" to "HelloWorld2015".

It could come from a too weak password but that would be so much simple with a real error message.

 

Anyway, thanks for your help and for this great soft.

 

Bye

[shacker]

ok, thanks to share

[las3r]

 

 

PHP Fatal error: Uncaught exception 'PrestaShopException' with message 'Property Tab->name length (72) must be between 0 and 64' in /var/www/html/prestashop/classes/ObjectModel.php:913

 

This line means that PS is trying to save something to the database; in this case probably a module. The module tab-name is 72 characters, and can only be 64 as the message reads. Perhaps you were installing some modules?

[shacker]

yeap, looks like the module try to install a tab name with more characters than 64 (72 in this case). you need to cut the name

[qostik]

Hi,

 

 

No additional modules, just unziped the files provide here.

The probleme was about the shop name or the password.

You can reproduce the error, I provide all informations of my environment above.

 

Best regards,

[shacker]

ok, so looks like a database limitation problem. better ask the host